Credit Controller

Tarmac Trading Ltd; Metropolitan Borough of Solihull; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading construction materials company in the United Kingdom is seeking a Credit Controller. The role focuses on managing customer accounts, ensuring cash collection to terms, and providing excellent customer service. Candidates should be results driven with strong problem-solving abilities. The company offers various benefits and career development opportunities.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts on retailers and holidays

Employee Assistance helpline

Access to Employee Communities

Training and development opportunities

Responsibilities

• Managing a ledger of specific accounts within credit parameters.
• Delivering to monthly cash and aged debt targets.
• Ensuring proactive collections ahead of payment due dates.
• Resolving customer queries and disputes.
• Contributing to continuous process improvement.
• Ensuring compliance with policies and processes.
• Providing excellent customer service while maximizing cash-in.

Skills

Team player

Results driven

Strong customer focus

Problem solving ability

Job description

About the Role

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.

What you'll be doing

In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive):

• Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit
• Delivering to agreed monthly cash and aged debt targets and KPI's
• Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date
• Being the first point of contact resolution on any customer queries and disputes wherever possible
• Contributing to a culture of continuous process improvement
• Ensuring compliance with all policy and process controls
• Providing excellent customer service whilst maximising cash-in for the business

What we are looking for

We are looking for a Credit Controller who is ideally:

• A team player
• Results driven
• Strong customer focus
• Problem solving ability

Why Tarmac?

You’ll be joining a collaborative, innovative team. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.

In addition to the role of Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.