Credit Controller

Interaction Recruitment; Manchester; On-site; GBP 27,000 - 35,000; Full time

Job summary

A recruitment agency in Manchester is looking for an experienced Credit Controller to join a family-owned Distributor. Key responsibilities include managing credit accounts, ensuring timely payments, and maintaining strong relationships with clients. The ideal candidate will have excellent customer service and problem-solving skills, as well as attention to detail. The role offers a competitive salary and annual bonus.

Qualifications

• Experienced Credit Controller.
• Experience in chasing Credit Invoices.
• Confident in holding delicate conversations with customers.

Responsibilities

• Assist the Site Manager in credit and risk decisions.
• Ensure customers pay invoices on time.
• Minimise credit risk and maximise cash flow.

Skills

Customer Service Skills

Problem-solving

Attention to detail

Microsoft software

Organisational skills

Communication skills

Team working capabilities

Job description

Credit Controller

Manchester

£27,500 - £35k + annual bonus

Interaction Recruitment are currently recruiting for a well established family owned Distributor in the Manchester area who are actively seeking an experienced Credit Controller to join their expanding team on a Permanent basis.

The Role

• Assisting the Site Manager in making effective credit and risk decisions.
• Ensuring customers pay invoices on time while maintaining business with them.
• Minimise depots credit risk and maximising cash flow.
• Receiving, Checking & Processing all new credit account applications & raising any potential issues to management, assisting in resolving any discrepancies.

Main Duties

• Understanding & Adhering to the company’s Credit Control policy.
• Take responsibility for customer orders over credit, dispatching orders when credit authorisation has been approved.
• Effectively liaising with head office for authorisation in line with company policy.
• Communicate with customers to ensure payments are made.
• Implement accuracy with excellent attention to detail in checking all account paperwork received.
• Processing credit checks and asset checks for new customers.
• Obtaining signatories where required from internal management.
• Reviewing weekly aged debt report and having weekly account manager reviews.
• Reporting back to head office on a weekly basis filling out the reports that had been provided to monitor the debts.
• Build good relationships with internal and external customers.
• Responsible for cash postings.
• Processing Credit Limit Increase requests, when necessary, once authorised.
• Dealing with any bounced payments.
• Raise credit notes and resolve customer queries.
• Identify and elevate any depot bad debt to head office and assist in collection.
• The ability to take and input customer’s orders when required.
• Various other administration duties within the office when required; confirmation, sorting the post, filing, processing orders etc.

The Ideal Candidate

• Experienced Credit Controller.
• Excellent Customer Service Skills.
• Experience in chasing Credit Invoices.
• Confident in holding delicate conversations with customers to ensure payments.
• Excellent problem-solving skills.
• Attention to detail to ensure no discrepancies are made.
• Able to build & maintain relationships with current and new customers.
• Sending invoices to customers.
• Confident in Microsoft software.
• Excellent organisational and communicational skills, both written and verbal.
• Good team working capabilities.

Please apply asap for immediate consideration