Credit Controller

Association of Canadian Ergonomists; Leicester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A finance services company in Leicester is seeking a Bilingual Credit Controller to manage client portfolios and chase debts. The role is hybrid with 3 days in the office and requires fluency in a second language. Candidates should have customer support experience and a willingness to learn. Excellent benefits include private healthcare and 25 days holiday.

Benefits

Private healthcare for you and your family

Company pension scheme

Flexible benefits (gym membership, technology, health assessments)

Access to an online wellbeing centre

Range of discounts from various businesses

25 days holiday (plus bank holidays) with options to buy/sell

Electric Vehicle/Plug-in Hybrid Vehicle scheme

Qualifications

• 2+ years of customer support experience.
• Ability to speak another language fluently.
• Willingness to learn about invoice finance.

Responsibilities

• Chase debts and assess potential risks through calls.
• Review paperwork and manage a portfolio of clients.
• Build relationships with clients over time.

Skills

Customer support experience

Fluency in a second language (Dutch, French, German, Italian, or Spanish)

Efficient telephone manner

Admin skills

Job description

Bilingual Credit Controller Hybrid (Leicester 3 days a week) - £26K + Benefits

Sam got promoted. Could you?

Sam used to be a Bilingual Credit Controller, but theyve just been promoted to Business Development Executive. Their story is proof that most vacancies here are filled from within which means this could not only be your next job, but the one after that as well.

If youve held customer support roles for a couple of years elsewhere, you know what it takes to keep the customers happy. This is all thanks to your efficient telephone manner and admin skills. Youll ideally speak another language: this could be either Dutch, French, German, Italian or Spanish; you’ll need this so you can provide an exceptional service to our clients abroad.

Youll be responsible for a lot. Youll spend most of your time on the phone chasing debts and establishing any potential risks in our investigation discussions. You’ll review lots of paperwork, analyse any potential risks and build relationships over time, while managing your ledger across an entire portfolio of clients. Things are busy round here, which means you’ll never be bored or watch the clock.

Youll be in our Manchester office, housing 100+ employees. Youll sit within a team of 30, all helping our teams do what they do best. This means there are plenty of people nearby you can ask for help if you need it. Though, we all work hybrid here (3 days in the office and 2 days at home) to give you the work‑life balance you need.

By the way, if you were wondering about needing invoice finance experience, don’t worry. You might not have worked in this environment before, but it doesn’t matter, as long as you’re keen to learn and have a drive to make a real impact for the clients we serve through telephone conversations. We’ll be here every step of the way to train you.

You might also like to know that Bibby Financial Services is a global business, with a presence in 9 countries, explaining why there are plenty of opportunities to move on.

Perks (Benefits)

• Private healthcare for you and your family
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology, or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses
• 25 days holiday (plus bank holidays) which increases with service, with options to buy or sell more
• Electric Vehicle/Plug‑in Hybrid Vehicle (EV/PHEV) scheme

Bibby Financial Service has agreed a £1bn securitisation deal to help us lend to even more UK businesses struggling with cash flow in the economic downturn.

We appreciate we are currently in a period of both opportunity and uncertainty. While nobody knows exactly what things will look like in a year's time, those who join the business now will have a unique opportunity to maintain and grow our support for SMEs.

Apply today to be considered as our Bilingual Credit Controller, and join the journey as we support over 9,000 small and medium‑sized enterprises worldwide. We are proud to help businesses, both big and small, grow and thrive in domestic and international markets.

The closing date is 17th December 2024, but I may close this earlier so don’t delay.

Everyone will get a response.

We’re absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.