Credit Controller

Sopra Steria; Leeds; Hybrid; GBP 27,000; Full time

Job summary

A leading digital services company in Leeds is seeking two enthusiastic Credit Controllers to join their finance team. You will handle communications, support queries, and work collaboratively in a hybrid environment. The ideal candidate has a strong background in Credit Control and excellent communication skills. This full-time position offers a salary of £26,500 and various employee benefits, including 25 days of annual leave and a health cash plan.

Benefits

25 days annual leave

Health cash plan

Life assurance

Pension

Flexible benefits fund

Qualifications

• Confirmed experience in Credit Control.
• Strong written and verbal communication skills.
• Ability to work confidently in a team-oriented, outgoing environment.

Responsibilities

• Handling inbound communications and responding to queries within 24 hours.
• Raising queries with NHS Trusts and following up on responses.
• Collaborating with team members to meet shared goals.

Skills

Credit Control experience

Strong communication skills

Teamwork

Proactive problem-solving

Data navigation using Excel

Tools

Excel

Job description

Overview

Are you a confident communicator with a strong background in Credit Control, looking to join a supportive and energetic team where your skills will truly make an impact?

We’re looking for two enthusiastic Credit Controllers to join our NHS SBS Finance & Accounting O2C team. You’ll be part of a collaborative large department, split across various portfolios including NHS, Local authority, and Commercial debt. The team is known for its fantastic hard work, and we’re proud of our supportive team culture.

This is a hybrid role. You’ll receive up to 4 weeks of initial office based training, after this you will join the team in the office once a fortnight on a Tuesday. Ad hoc office attendance may be required outside of this, so being within a reasonable commuting distance of Leeds is important.

What you’ll be doing

• Handling inbound communications and responding to queries within 24 hours.
• Handling outbound activity via email and phone, using structured work lists.
• Raising queries with NHS Trusts and following up on responses.
• Navigating spreadsheets to support statements and reporting.
• Collaborating with team members to meet shared goals.
• Supporting ad hoc tasks as required.

What you’ll bring

• Confirmed experience in Credit Control.
• Strong written and verbal communication skills.
• Ability to work confidently in a team-oriented, outgoing environment.
• Comfortable making outbound telephone calls and managing email-heavy workloads.
• Good working knowledge of Excel and data navigation.
• A proactive and articulate approach to problem-solving.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent

Location: Leeds

Security Clearance Level: DBS

Internal Recruiter: Chloe

Salary: £26,500

Benefits: 25 days annual leave with the option to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. If you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

About NHS Shared Business Services

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. We are proud members of the NHS family, providing finance & accounting, digital, procurement and workforce services to more than half the NHS in England. Our solutions are underpinned by cutting-edge technologies and our teams’ expertise, deep understanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Join Us

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.