Credit Controller

VertomCory; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in Ipswich is seeking a proactive Credit Controller to ensure timely collections and maintain positive cash flow. The role involves engaging with customers to resolve disputes and implementing credit control policies. Ideal candidates will have prior experience and strong negotiation skills. This position offers competitive salary and benefits including hybrid work and an annual leave scheme.

Benefits

Competitive Salary

25 days annual leave plus bank holidays

Company pension scheme

Cycle to work scheme

Electric Vehicle scheme

Employee Assistance Programme

Bonus Payment

Life Assurance

Eye care vouchers

Qualifications

• Previous experience in a similar role.
• Strong understanding of credit management principles.
• Passion for credit control and accounts receivable.

Responsibilities

• Ensure timely collection of outstanding invoices.
• Engage with customers to resolve billing discrepancies.
• Implement and enforce credit control policies.
• Assess customer creditworthiness through analysis of financial statements.

Skills

Attention to detail

Communication skills

Negotiation skills

Analytical skills

Job description

Credit Controller - Ready to join a pioneering leader in global logistics and supply chain solutions with over 180 years of expertise. We have an exciting opportunity to join our finance team as a Credit Controller on a permanent basis in our office in Ipswich, Suffolk.

Why Cory Brothers

At Cory Brothers Limited, we've been a trusted supply chain partner for over 180 years, helping businesses around the world with our extensive global shipping services. Join our dynamic team and be part of a well‑established company that values efficiency, innovation, and dependability.

Fantastic company benefits include:

• Competitive Salary
• Holiday: 25 days annual leave plus bank holidays, increases with length of service.
• Pension: company pension scheme available.
• Employee extras such as: Cycle to work scheme, Electric Vehicle scheme, Employee Assistance Programme, Bonus Payment, Hybrid working, Life Assurance, and eye care vouchers.

About the role

As a Credit Controller, you will play a critical role in maintaining our financial health. Your primary responsibility will be to ensure the timely collection of outstanding invoices, maintaining positive cash flow, and minimising bad debt losses. You will engage directly with customers to resolve billing discrepancies while enforcing credit control procedures. Your analytical skills will be essential in assessing creditworthiness and negotiating payment plans, all while developing positive relationships. Working hours for this role are 35 per week, Monday to Friday.

Main duties and responsibilities

• Issue accurate statements and reminders to customers, ensuring timely communication regarding overdue payments.
• Proactively engage with customers via phone and email to negotiate repayment plans and resolve disputes.
• Implement and enforce credit control policies to enhance cash flow management and reduce bad debt.
• Assess customer creditworthiness through analysis of financial statements and credit reports.
• Maintain meticulous records of communications and payment statuses, ensuring compliance with legal requirements.

About you

As our new Credit Controller, you will be a proactive and resilient finance professional with a passion for credit control and accounts receivable. With previous experience in a similar role, you possess a strong understanding of credit management principles and debt collection practices. Your attention to detail, coupled with excellent communication and negotiation skills, enables you to effectively manage relationships with both customers and internal stakeholders. You thrive in collaborative environments and are motivated to contribute positively to your team and the organisation as a whole.

If you are passionate about logistics and ready to join a dynamic team, we want to hear from you! We would love to hear why you are motivated to apply for the Credit Controller role and how your skills/experience make you suitable for this role. Please do let us know, along with forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please.

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If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon so that we can make the appropriate adjustments.