Credit Controller

Purple Starfish Consulting Limited; Essex; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Flexible hours

Part-time position

Long-term career

Job summary

Purple Starfish Consulting Limited is recruiting a confident Credit Controller to join its Basildon-based finance team on a permanent part-time basis (3 days per week). You will contact customers, collect outstanding debts, reconcile accounts and resolve payment queries, while balancing strong customer relationships with effective debt recovery in a well-established Essex business.

Reporting to the Finance Controller, you will work with internal departments to ensure timely payments and maintain

Qualifications

• 1-2 years' experience in Credit Control or similar accounts receivable role.
• Excellent communication and negotiation skills.
• A proactive, organised and results-driven approach.
• Strong problem-solving skills and sound commercial awareness.
• Good IT skills, including Microsoft Excel, with the confidence to learn new systems quickly.
• Ability to manage workload effectively and work both independently and as part of a team.

Responsibilities

• Contact customers by telephone, email and Teams to discuss invoices, terms and queries.
• Proactively collecting outstanding debts while maintaining relationships.
• Reconcile customer accounts and resolve payment disputes promptly.
• Work with internal departments to resolve issues delaying payment.
• Escalate high-risk accounts where appropriate.
• Balance debt recovery with commercial awareness and customer service.
• Maintain accurate customer records and up-to-date account information.

Skills

Communication skills

Negotiation skills

Proactive approach

Organised

Problem-solving

Commercial awareness

Teamwork

Tools

Microsoft Excel

Job description

Are you an experienced Credit Controller looking for a part-time opportunity with a well-established, successful local business?

Our client is a privately owned company with an excellent reputation for customer service and reliability. Operating from three locations across Essex, they supply over 20,000 products from many of the industry's leading brands and provide a same-day delivery service throughout London, Hertfordshire, Essex, Kent and East Anglia.

They are now looking to recruit a confident and proactive Credit Controller to join their finance team at their Basildon depot. Reporting to the Finance Controller, you\'ll play a key role in managing customer accounts, maintaining positive client relationships and ensuring invoices are paid promptly.

The Role

Your responsibilities will include:

• Contacting customers by telephone, email and Microsoft Teams to discuss outstanding invoices, payment terms and resolve account queries.
• Proactively collecting outstanding debt while maintaining excellent customer relationships.
• Reconciling customer accounts and resolving payment disputes promptly and accurately.
• Working closely with internal departments to resolve issues that may delay payment.
• Escalating high-risk accounts where appropriate.
• Balancing effective debt recovery with commercial awareness and excellent customer service.
• Maintaining accurate customer records and ensuring all account information is kept up to date.

About You

We\'re looking for someone who has:

• At least 1-2 years\' experience in a Credit Control or similar accounts receivable role.
• Excellent communication and negotiation skills.
• A proactive, organised and results-driven approach.
• Strong problem-solving skills and sound commercial awareness.
• Good IT skills, including Microsoft Excel, with the confidence to learn new systems quickly.
• The ability to manage their workload effectively and work both independently and as part of a team.

What\'s on Offer

• Permanent part-time position (3 days per week).
• Friendly and supportive working environment.
• Opportunity to join a well-established and respected local business.
• Stable, long-term career opportunity.
• Competitive salary based on experience.

If you\'re an organised and motivated Credit Controller who enjoys building strong customer relationships while ensuring accounts are managed efficiently, we\'d love to hear from you.