Credit Controller

Howett Thorpe; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A national charity is seeking a Sales Ledger Officer to join their finance team. This hybrid role involves raising invoices, maintaining contract information, and collecting debts. The ideal candidate will have experience in sales ledger roles, strong numeracy skills, and be a confident communicator. The position allows for primarily remote work with occasional office visits to Petersfield.

Benefits

25 days holiday (rising with service)

Staff recognition scheme

Leadership development opportunities

Healthcare cashback plan

Pension and life assurance

Qualifications

• Previous experience in a sales ledger or credit control role.
• Strong numeracy and attention to detail.
• Confident communicator with the ability to liaise effectively at all levels.
• Good working knowledge of Excel.
• Organised, reliable, and able to meet deadlines.

Responsibilities

• Raising fee-related invoices and maintaining contract information.
• Ensuring timely collection of outstanding debts.
• Maintaining the sales ledger for clients.
• Proactively resolving invoicing discrepancies.
• Monitoring and reporting on debtor levels.

Skills

Sales ledger experience

Numeracy and attention to detail

Effective communication

Excel proficiency

Organised and reliable

Job description

Our client is a national charity who are seeking an experienced Sales Ledger Officer to join a busy and supportive finance team. This role is ideal for someone who enjoys working with numbers, maintaining accurate records, and building strong relationships with both internal and external stakeholders.

You will be responsible for raising fee-related invoices, maintaining up-to-date contract information, and ensuring the timely collection of outstanding debts. The position offers hybrid working, allowing you to work mainly from home while attending the Petersfield office as required.

Location Hybrid – primarily home-based with occasional travel to the Petersfield area

Credit Controller – Benefits

• 25 days holiday (rising with service)
• Staff recognition scheme
• Leadership development opportunities
• Healthcare cashback plan and employee assistance programme
• Pension and life assurance

Credit Controller – About the Role

As the Credit Controller, you will ensure that all invoicing and debtor management activities are completed accurately and efficiently, supporting the smooth operation of the finance department. Key responsibilities include:

• Maintaining the sales ledger for clients funded by local authorities, NHS, or personal funding sources.
• Raising and distributing invoices on a monthly, four-weekly, or ad‑hoc basis in line with funding requirements.
• Ensuring accurate allocation of payments received in Sage and reconciling receipts to remittance advice.
• Maintaining up-to-date contract and fee data for all supported individuals.
• Proactively resolving any invoicing or payment discrepancies.
• Monitoring and reporting on debtor levels to agreed targets, including monthly commentary.
• Producing and posting monthly invoicing accruals and reconciling the sales ledger.
• Developing and maintaining effective relationships with external funders and internal managers.
• Contributing to continuous improvement of financial systems and processes.

Credit Controller – Key Skills and Experience

• Previous experience in a sales ledger or credit control role.
• Strong numeracy and attention to detail.
• Confident communicator with the ability to liaise effectively at all levels.
• Good working knowledge of Excel
• Organised, reliable, and able to meet deadlines.