Credit Controller

MacKenzie King; Colchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is seeking a Credit Controller to join an international business in Colchester. In this role, you will manage customer accounts, oversee credit risks, resolve queries, and ensure timely debt collection. Ideal candidates will have over 3 years of credit control experience, intermediate IT skills, and a strong customer service focus. This position offers an opportunity to work on strategic projects and contribute to financial audits.

Qualifications

• Essential to have 3+ years of previous credit control experience.
• Intermediate IT skills with good knowledge of Outlook and Excel.
• Strong working knowledge of credit control and general accounting principles.

Responsibilities

• Own accuracy of customer ledgers and manage overdue debts.
• Perform credit checks and set customer payment terms.
• Manage customer queries preventing debt settlement.
• Prepare credit note reporting.
• Review customer ledger with management for overdue amounts.
• Provide support for interim and annual statutory audits.

Skills

Credit control experience

IT skills (Outlook, Excel)

Ability to build professional relationships

Outstanding customer service

Job description

MacKenzie King is recruiting for the role of Credit Controller at an industry leading, international business located in Colchester. As the Credit Controller, a successful applicant would be working as part of an expert team to deliver products worldwide. Working alongside the UK Commercial Team, the Credit Controller will be responsible for the opening of new customer accounts and the management of credit risk on a day-to-day basis as well as prompt and effective resolution of queries to ensure that outstanding debts are collected in a timely manner.

Key tasks and responsibilities

The responsibilities of the role include but are not limited to:

• Take ownership over the accuracy of the customer ledgers and ensuring that the overdue debt position remains under control and actively managed
• Credit checking and the setting of customer payment terms
• Being proactive in managing customer queries that are preventing the settlement of outstanding debts and working with the commercial team to ensure timely resolution
• Preparation of credit note reporting
• Monthly meetings to review the customer ledger and discuss any overdue amounts and any unusual balances there may be
• Working with senior management to determine the level of debt provisioning required on a quarterly basis
• Perform a supporting role, providing information for both the interim and annual statutory audit

A successful candidate would also be expected to support ad-hoc business strategic projects and administration duties, as required.

Qualifications and experience

A successful candidate should have the following attributes and knowledge:

• It is essential to have 3+ years previous credit control experience
• IT skills at an intermediate level with a good knowledge of both Outlook and Excel
• Strong working knowledge of credit control and general ledger and accounting principles
• An ability to build professional relationships that are supportive but not afraid to challenge
• A proven record for delivering outstanding customer service with an eye for detail