Credit Controller

Biotage; Caerphilly; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading separations company in the UK is seeking a Credit Controller to manage customer debt and maintain strong customer relationships. This role is crucial for ensuring timely cash collection. Responsibilities include monitoring Accounts Receivable ledgers, preparing reports, and assisting with customer queries. Candidates should have experience in AR roles, strong communication skills, and knowledge of ERP systems. A competitive salary of up to £30,000 is offered with various employee benefits.

Benefits

Company bonus scheme

25 days annual leave plus 8 paid bank holidays

Contributory pension scheme

Flexible working hours

Life Assurance (x4 salary)

Corporate discount on gym membership

Qualifications

• Previous experience in a similar Accounts Receivable role is essential.
• Experience in a multi-entity or international business environment.
• Strong understanding of Accounts Receivable processes and best practices.

Responsibilities

• Manage and monitor the Accounts Receivable ledgers for group companies.
• Proactively chase outstanding customer debt via phone and email.
• Prepare and distribute monthly customer statements.

Skills

Customer debt management

Communication

Negotiation

Attention to detail

Microsoft Excel proficiency

Education

Accounting qualification (e.g., AAT)

Tools

Dynamics 365

Job description

We are seeking a Credit Controller (Accounts Receivable professional) to join our Finance team in Ystrad Mynach. This key role is responsible for managing customer debt across the UK and international markets for several group companies playing a crucial part in ensuring timely cash collection and reducing aged debt.

You’ll also be central to maintaining strong customer relationships helping to safeguard cash flow while supporting the wider business with accurate and efficient credit control processes.

Tasks and Responsibilities

• Manage and monitor the Accounts Receivable (AR) ledgers for 4 group companies (UK and international).
• Proactively chase outstanding customer debt via phone email and formal correspondence.
• Maintain accurate records of customer communications.
• Allocate incoming payments accurately and resolve misallocations or unidentified receipts.
• Prepare and distribute monthly customer statements.
• Handle customer account queries and disputes in a timely and professional manner.
• Collaborate with Sales Customer Service and Finance teams.
• Conduct regular credit control reviews and elevate problem accounts appropriately.
• Assist in setting and reviewing customer credit limits in line with company policy.
• Prepare AR reports and aged debt analysis for management.
• Support the month‑end close process including reconciliation of AR ledgers.
• Contribute to continuous process improvement and system efficiency.
• Comply with HMRC VAT rules and regulations.

Skills / Experience

• Previous experience in a similar AR role is essential.
• Experience in a multi-entity or international business environment.
• Knowledge of ERP systems (Dynamics 365 or similar).
• Accounting qualification or working towards one (e.g. AAT) is an advantage.
• Strong understanding of AR processes and best practices.
• Excellent communication and negotiation skills.
• Strong attention to detail and high level of accuracy.
• Ability to work independently and prioritise workload effectively.
• Proficient in Microsoft Excel and accounting software.
• UK VAT Compliance.

What we can offer you

• Company bonus scheme
• 25 days annual leave plus 8 paid bank holidays
• Contributory pension scheme (6% employer contribution)
• Flexible working hours
• Life Assurance (x4 salary)
• Long service awards
• Reward and recognition scheme
• Employer Assistance Programme with 24 / 7 remote GP service
• Annual flu jabs
• Cycle to work scheme
• Corporate discount on gym membership
• Savings and discounts
• Reimbursement of professional membership fees
• Referral incentives
• Social events
• Volunteering day

This is an in office role 5 days per week

About us

Biotage is the Global Go-To Separations Company supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top tier separation solutions play a key role in streamlining our customers workflows and improving their outcomes. Headquartered in Sweden Biotage operates globally with 700 employees serving over 80 countries.

Salary up to 30000 per annum commensurate with experience.

Key Skills

Administration,Credit Control,Copy Editing,EMC,Back Office Support

Employment Type : Full Time

Experience : years

Vacancy : 1