Credit Controller

Ultimate Finance Careers; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A financial services company in Bristol seeks a Credit Controller to manage a portfolio of up to 1000 debtors. The role involves phone and written collection activities, ensuring compliance, and maintaining service level assurance. The ideal candidate will demonstrate strong communication skills and experience in debt collection. This position offers hybrid working options.

Qualifications

• Proven experience in a credit control or debt collection role.
• Strong ability to manage multiple debtor accounts effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee and manage a portfolio of sales ledgers consisting of up to 1000 debtors.
• Perform collection activities by telephone and in writing.
• Ensure accurate notes are maintained for all actions taken.

Skills

Communication skills

Debt collection

Customer service

Job description

POSITION : Credit Controller

DEPARTMENT : Ultimate Invoice Finance - Operations

RESPONSIBLE TO : Head of Operations

LOCATION : Bristol. Hybrid and flexible work options available.

OVERVIEW :

To oversee and manage a portfolio of sales ledgers consisting of up to 1000 debtors. This will include telephone and written collection activity, verbal, and written verification, managing client feedback, identifying and managing disputes, identification of risk, service level assurance, and procedural compliance. We expect you to demonstrate our core values of Decency, Enterprise and Brilliance at all times.

KEY RESPONSIBILITIES :

• To provide a full and professional Factoring / Invoice Discounting service to a specified portfolio of sales ledgers on a day-to-day basis. This will include the following :
• To perform a collection service primarily by telephone to chase due debts and verify ledger balances, as prompted by our workflow system.
• To ensure full and meaningful notes are maintained for all actions taken.

To monitor and manage incoming querie...