Credit Controller

Totum Partners; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global law firm in Birmingham seeks a Credit Controller to manage debts and liaise with internal teams. The role offers a hybrid work pattern and requires experience in legal or professional services. Candidates should be detail-oriented, proactive, and confident in communication. Join a dedicated team to help drive financial success and client satisfaction.

Qualifications

• Experience in legal or professional services is essential.
• Strong accuracy and attention to detail required.
• Excellent problem-solving skills needed.

Responsibilities

• Manage own ledger of accounts.
• Chase overdue debts with clients.
• Liaise with Partners to resolve queries.
• Attend aged debt review meetings.

Skills

Experience in legal or professional services

Accuracy and good attention to detail

Excellent problem-solving skills

Communication skills

Self-motivated and proactive

Confident and assertive

Job description

Are you an experienced Credit Controller looking for your next career move?

Totum Partners are delighted to be working with a leading global law firm on a fantastic opportunity in central Birmingham. The role offers a hybrid pattern of two days in the office and three days from home.

You’ll be working as part of a Credit Control team and reporting to the Credit Control Manager.

A great opportunity for someone with experience in legal or wider professional services.

Key tasks will include:

• Management of own ledger of accounts.
• Chasing overdue debts by telephone, email and letter up to litigation.
• Following up unpaid bills with Partners, and Lawyers.
• Liaising with internal teams and Partners to minimise & qauickly resolve queries.
• Building strong relationships with Internal & External Clients.
• Working in a team of Credit Controllers.
• Responsible for the collection of debt
• Generating monthly debtor reports for Partners and Lawyers and statements to clients.
• Promote proactive contact with clients & fee earners in the pursuit of swift payment of bills.
• Attend regular aged debt review meetings with Partners to discuss & resolve problem debts.
• Attending monthly team meetings focusing on specific clients and providing up to date and specific feedback.
• Dealing with the allocation of cash receipts and queries.
• Meeting deadlines and monthly cash targets.

The successful credit control candidate will have:

• Experience in legal or professional services is essential
• Accuracy and good attention to detail.
• Excellent problem-solving skills and judgement.
• Ability to communicate with people at all levels within the firm and within clients’ organisations.
• Self-motivated and proactive.
• Confident and assertive with clients.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.