Credit Control Team Leader

Nixon Caunce Associates; Wrexham; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading financial services firm in Wrexham is seeking an experienced Credit Control Team Leader to manage the credit control function. The successful candidate will lead a team to ensure targets are met and maintain strong customer relationships. This role offers a salary between £30,000 to £32,000 and excellent benefits in a supportive team environment.

Benefits

Free Parking

Supportive Team Environment

Qualifications

• Minimum 2 years’ experience in B2B Credit Control.
• Target-driven approach to debt collection.
• Strong Excel skills and experience with finance systems.

Responsibilities

• Lead a team of credit controllers to meet targets and resolve issues.
• Oversee day-to-day credit control activities and manage aged debt.
• Handle escalated customer queries and payment disputes.

Skills

B2B Credit Control experience

Communication skills

Time management

Excel skills

Job description

Credit Control Team Leader

Credit Control Team Leader – B2B Credit Control / Permanent Role / Wrexham/ Salary £30,000 to £32,000 + Excellent Benefits / Office Based

Credit Controller Benefits:

• Salary: £30,000 to £32,000 (dependent on experience)
• Office Based
• Free Parking
• Supportive and Friendly Team Environment

Credit Control Team Leader Role Overview

NC Associates are excited to be partnering with a leading and growing organisation in Wrexham to recruit an experienced Credit Control Team Leader. This is an excellent opportunity for a proactive and results-driven individual to join a dynamic finance team in a people-focused business offering great career development. Reporting to the Credit Manager, you will play a key role in managing the company’s Credit Control function and maintaining strong ledgers.

Credit Control Team Leader Key Responsibilities:

• Lead and inspire a team of credit controllers to hit targets, resolve issues, and work efficiently.
• Oversee day-to-day credit control activities, keeping cash flowing and aged debt under control.
• Be the go-to for escalated customer queries, payment disputes, and tricky accounts.
• Track team performance, report to the Credit Control Manager, and suggest ways to work smarter, not harder.
• Spot trends, flag risks, and implement improvements to processes and collections.
• Collaborate with sales, finance, and customer service to keep clients happy while protecting company cash.
• Coach, mentor, and develop your team so they grow as professionals and meet targets consistently.
• Ensure all credit control work follows company policies and regulations.

What We’re Looking For:

• At least 2 years of experience in a B2B Credit Control leadership role.
• A motivated and target-driven approach to debt collection.
• Confident written and verbal communication skills with the ability to maintain strong relationships.
• Excellent time management skills and ability to manage workload effectively.
• Strong Excel skills and experience using finance systems.
• Ability to work both independently and as part of a team to achieve individual and team targets.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.