Credit Control Manager

Wilkinson & Associates Ltd; Glasgow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global finance organization in Glasgow is looking for a Credit Control Manager to lead a talented team in cash collection and process improvement. The role offers hybrid working with a competitive benefits package, including bonuses and private healthcare. Ideal candidates will have experience in credit control within global businesses and strong leadership skills.

Benefits

Competitive bonus

Private healthcare

Pension

Strong progression opportunities

Qualifications

• Proven experience leading credit control in a global organization.
• Sound understanding of order-to-cash processes.
• Fluency in a second European language is advantageous.

Responsibilities

• Lead and develop regional credit control teams to achieve targets.
• Drive consistency and accountability within the team.
• Collaborate with the Global Head of Accounts Receivable.

Skills

Leadership and coaching skills

Analytical capabilities

Stakeholder management

Communication skills

Education

CICM qualification or similar

Job description

This is a superb opportunity for an accomplished credit control leader to take on a key regional role within a dynamic, global organisation. As Credit Control Manager, based in Glasgow, you’ll lead a talented team to deliver exceptional results across cash collection, stakeholder engagement and process improvement, while contributing to a global transformation journey that’s reshaping the organisation’s finance operations.

The Opportunity

Working as part of a high-performing global Accounts Receivable leadership team, you’ll be responsible for driving cashflow performance, managing credit risk and optimising the order-to-cash process across your region. This is a hands-on leadership position that blends strategic thinking with day-to-day delivery, offering real scope to influence the business and elevate operational excellence.

Key Responsibilities

• Lead and develop regional credit control teams to achieve collection, DSO and KPI targets.
• Collaborate with the Global Head of Accounts Receivable to deliver the global credit strategy.
• Partner with stakeholders to improve systems, controls and processes across the AR function.
• Provide accurate and insightful performance reporting to senior leadership.
• Drive consistency, accountability and engagement within the team.
• Play a key role in transformation projects, embedding best practice and automation.
• Promote a culture of collaboration, inclusion and continuous improvement.

What You’ll Bring

• Proven experience leading large or multi-region credit control functions within a complex, global organisation.
• Strong leadership and coaching skills, with the ability to inspire and empower teams.
• Confident communicator, able to build trusted relationships at all levels.
• Sound commercial judgement and a thorough understanding of order-to-cash processes.
• Excellent analytical, reporting and stakeholder management capabilities.
• CICM qualification and/or fluency in a second European language (German, Dutch, French or Arabic) are advantageous.

Package & Benefits

• Location: Glasgow | Hybrid working (2–3 days office)
• Benefits: competitive bonus, private healthcare, pension and strong progression opportunities.
• Supportive, forward-thinking culture focused on collaboration and development.

Reasons to Join

• Shape and influence credit strategy across a global, fast-evolving organisation.
• Join a business at the forefront of its sector with genuine career growth potential.
• Play a pivotal role in a global transformation programme driving operational excellence.
• Be part of an inclusive, people-focused finance community that values innovation and continuous improvement.

To learn more or apply, please contact Laura Buchanan Owen at [e-mail] for a confidential discussion. Alternatively, submit your CV and we’ll be in touch.