Credit Control Manager

Robert Walters UK; Birmingham; Hybrid; GBP 60,000; Full time

Job summary

A leading recruitment agency in Birmingham is looking for an experienced Credit Control Manager to lead a dynamic team. This role involves managing credit control functions, developing policies, and ensuring compliance. The ideal candidate has a strong background in credit management, excellent communication skills, and the ability to foster team development. Flexible working arrangements are available.

Benefits

Competitive salary

Flexible working arrangements

Strong pension contributions

Qualifications

• Proven experience in credit management within a complex environment.
• Strong working knowledge of credit control systems.
• Demonstrated leadership capabilities.

Responsibilities

• Lead and develop a high-performing credit control function.
• Manage and mentor the credit control team.
• Develop credit control policies aligned with best practices.

Skills

Credit management experience

Knowledge of credit control systems (e.g., SAP)

Excellent communication skills

Analytical problem-solving

Leadership experience

Attention to detail

Understanding of compliance frameworks

Commercial awareness

Education

Professional qualification in credit management or finance (e.g., CICM)

Tools

Credit control systems (e.g., SAP)

Job description

Credit Control Manager Salary: £60,000 Location: Birmingham

Are you an experienced credit control professional ready to lead a dynamic team in a forward-thinking organisation? This opportunity offers a competitive salary, flexible working arrangements, and strong pension contributions to support your financial well-being and work-life balance.

Responsibilities

• Lead and develop a high-performing credit control function in a collaborative and professional environment.
• Be part of a leadership culture that values continuous improvement, cross-functional teamwork, and personal development.
• Enjoy a role where your expertise in credit management and stakeholder engagement will be recognised and rewarded.
• Manage and mentor the credit control team, fostering a culture of collaboration and accountability.
• Develop and implement robust credit control policies that align with regulatory standards and internal best practices.
• Assess client creditworthiness and set appropriate credit limits based on risk analysis.
• Monitor aged debt and bad debt provision, resolving overdue accounts while maintaining strong client relationships.
• Oversee cash collection forecasting and reporting, ensuring accuracy and timeliness.
• Produce and analyse key performance indicators to track and improve collection performance.
• Work closely with internal stakeholders to resolve complex credit issues and ensure financial accuracy.
• Liaise with external recovery partners when necessary to support effective debt resolution.
• Report regularly to senior leadership on collection performance, risks, and recovery progress.
• Contribute to finance-wide improvement initiatives, including system and process enhancements.

What you’ll bring

• Proven experience in credit management, ideally within a complex environment.
• Strong working knowledge of credit control systems (e.g., SAP or similar).
• Excellent communication and stakeholder management skills.
• Analytical mindset with a proactive approach to problem-solving.
• Demonstrated leadership experience and ability to develop team capability.
• High attention to detail and strong organisational skills.
• Understanding of compliance and regulatory frameworks relevant to credit control.
• Commercial awareness, including experience managing budgets or supplier contracts.
• Professional qualification in credit management or finance (e.g., CICM) is desirable.
• Experience working with professional clients or service-based billing cycles is an advantage.

Ready to take the next step?

If you're looking for a leadership role in credit control where you can make a meaningful impact while enjoying flexibility and growth, we’d love to hear from you.

Apply now to join a team that values your expertise and supports your career development.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

About the job

Contract Type: Permanent

Specialism: Accountancy & Finance

Focus: Accounts Receivable / Credit Control

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Birmingham

Job Reference: MC4E11-86AA437F

Date posted: 17 October 2025

Consultant: Craig Wiggins