Credit Control Clerk

Michael Page; Stafford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced Credit Control Clerk for a hybrid role in Stafford. Responsibilities include managing customer accounts, resolving payment discrepancies, and collaborating with the finance team. Candidates should have a background in credit control or accounting, strong analytical skills, and proficiency in accounting software. This position offers an immediate start and competitive salary with perks such as free parking.

Benefits

Immediate start

Hybrid working

Competitive salary

Free parking

Qualifications

• Credit control or related experience.
• Strong analytical skills with attention to detail.
• Proficiency in accounting software and Excel.
• Excellent communication for client liaison.
• Effective independent time management.
• Proactive problem-solving skills.

Responsibilities

• Monitor and manage customer accounts for timely payments.
• Contact clients regarding outstanding payments.
• Maintain accurate records of credit activities.
• Collaborate with teams on billing queries.
• Prepare regular statements and reports.
• Follow credit policies and procedures.
• Identify accounts needing escalation.
• Support finance department with admin tasks.

Skills

Experience in credit control or accounting

Strong numerical skills

Analytical skills

Proficiency in accounting software

Proficiency in Microsoft Excel

Excellent communication skills

Ability to manage time effectively

Proactive problem-solving

Job description

Overview

Michael Page are recruiting for an immediately available Credit Control Clerk based in Stoke.

Client Details

An exciting business with key finance offices based in Stoke.

Description

• Monitor and manage customer accounts to ensure timely payment of invoices.
• Contact clients to resolve outstanding payments and address discrepancies.
• Maintain accurate records of all credit control activities and customer communications.
• Collaborate with internal teams to address billing and account queries.
• Prepare and distribute regular statements and reports on account status.
• Assist in implementing and following credit policies and procedures.
• Identify and escalate accounts requiring further action to senior staff.
• Support the accounting and finance department with related administrative tasks.

Profile

A successful Credit Control Clerk should have:

• Experience in credit control or a related accounting and finance role.
• Strong numerical and analytical skills with great attention to detail.
• Proficiency in using accounting software and Microsoft Excel.
• Excellent communication skills for liaising with clients and internal teams.
• Ability to work independently and manage time effectively.
• A proactive approach to problem-solving and resolving payment issues.

Job Offer

Immediate start + hybrid working + competitive salary + free parking