Credit Control Assistant

TN United Kingdom; Leicester; On-site; GBP 22,000 - 27,000; Full time

Job summary

Ein aufstrebendes Unternehmen sucht einen engagierten Credit Control Assistant, der Teil eines unterstützenden Teams wird. In dieser Rolle sind Sie für die Pflege und Verbesserung der Kreditkontrollprozesse verantwortlich. Sie kommunizieren mit Kunden, verwalten Kontoinboxen und unterstützen die Finanzabteilung. Das Unternehmen bietet eine großzügige Urlaubsregelung, Möglichkeiten zur beruflichen Entwicklung und eine positive Teamkultur. Wenn Sie organisiert sind und Freude daran haben, Beziehungen aufzubauen, ist dies die perfekte Gelegenheit für Sie, in einem Unternehmen zu wachsen, das Wertschätzung und Teamgeist schätzt.

Benefits

Generöses Urlaubspaket

Feierlichkeiten zu besonderen Anlässen

Lässiger Dresscode

Karriereentwicklung

Unterstützende Teamkultur

Qualifications

• Organisationsfähigkeiten und positive Beziehungen aufbauen.
• Aufmerksame Detailgenauigkeit und Kundenkommunikation.

Responsibilities

• Kommunikation mit Kunden zur Verfolgung von Zahlungen.
• Verwaltung des Kontoinbox und CRM-Daten mit großer Sorgfalt.

Skills

Kundenservice

Kommunikationsfähigkeiten

Zeitmanagement

Teamarbeit

IT-Dokumentationsfähigkeiten

Job description

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Salary: £22,857 – £27,000 dependant on age and experience

Are you ready to join a thriving, supportive, and fun company where your work truly matters? Our client doesn’t just offer a job — they offer a career path where growth, development, and team spirit are at the heart of everything they do. They are excited to be expanding and are looking for a Credit Control Assistant to join their friendly and dedicated team.

Why join them?

• Generous holiday package: 20 days holiday plus Bank Holidays — with an extra day added for every year of service (up to 30 days!).
• Celebrate with them: Enjoy a late start on your birthday and join them at exciting company events, including their birthday bash and festive Christmas parties.
• Casual dress code: Be comfortable and be yourself every day.
• Career development: Full training provided, with plenty of opportunities to learn, grow, and progress.
• Supportive team culture: Work closely with experienced managers and a team who truly want to see you succeed.

About the Role

As our client’s Credit Control Assistant, you will play a key part in maintaining and improving their credit control processes. Your day-to-day will include:

• Communicating with clients to chase upcoming and overdue payments.
• Managing their accounts inbox and CRM records with great attention to detail.
• Supporting the finance and cancellations teams.
• Assisting with small claims and solicitor communications when needed.
• Ensuring excellent customer service and clear communication at every stage.

What They're Looking For

If you’re someone who loves being organised, enjoys building positive relationships, and has a keen eye for detail, you’ll fit right in!

Our client is looking for:

• Good customer service and communication skills.
• Confidence to deal with clients over the phone and by email.
• Strong time management and prioritisation abilities.
• A team player who’s eager to learn and grow.
• Basic IT/documentation skills.

Experience in credit control or accounts is great — but not essential. Full training will be provided!

Our Client’s Values

Our client believes in putting the customer first, continuously improving, working hard with a positive attitude, and celebrating success together. If you share these values and want to be part of something special, they'd love to hear from you!

Ready to take the next step in your career? Apply now and be part of a company that truly values you! You will be asked to complete a short questionnaire which should take around 15 minutes.