Credit Control Assistant

SF Recruitment; East Midlands; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Credit Control Assistant near Derby City Centre for a full-time permanent position. Responsibilities include managing overdue debts, resolving queries, and ensuring compliance with financial controls. Ideal candidates will have some credit control experience, excellent communication skills, and the ability to work well under pressure. The role offers a salary of up to £26,900 with flexible working arrangements and additional holiday options.

Benefits

Salary up to £26,900

3 days working from home

20 days + bank holidays

Parking

Qualifications

• Some Credit Control experience required.
• Ability to work well under pressure.

Responsibilities

• Credit control overdue debt by following up on overdue payments.
• Resolve queries and improve promptness of payments.
• Ensure compliance with policies and procedures.

Skills

Credit Control experience

Team player

Good communication skills

Excellent literacy skills

Excellent numeracy skills

Confident telephone manner

Job description

Overview

SF ate excited to be partnering with a brilliant client of ours who are looking for a Credit Control Assistant near Derby City Centre on a full time, permanent basis.

Salary up to £26,900

3 days working from home

Full time - 37 hours

20 days + bank holidays + option to buy additional holidays

Parking

Job duties

• Credit control overdue debt by following up on overdue payments and implementing the appropriate collection strategy as appropriate
• Resolve queries
• Improve promptness of payments
• Ensure all statements are issued out in accordance with the SLA and organisational requirements
• Assist with ensuring that all Direct Debits are collected on time and posted to the ledger
• Assist with the cash posting
• Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance with procedures and any relevant codes of practice and legislation
• To provide ad hoc support to the wider organisation as required
• Ensure financial controls and processes adhere to organisational policies for accountable areas
• Manage the development, documentation and maintenance of transactional process documentation
• Discuss any process improvements with the Credit Controller, to help strengthen the control environment and increase the efficiency of the team
• Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner to prevent escalation to senior management
• Support the Credit Controller to deliver any audit requirements and provide information to the Financial Accounts team as requested

Qualifications / ideal candidate

• Some Credit Control experience.
• A team player, with good communication skills.
• Excellent literacy and numeracy skills
• The ability to work well under pressure and a confident telephone manner are essential.