Credit Control Assistant

SF Recruitment; Derby; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Credit Control Assistant near Derby City Centre for a full-time, permanent role. Responsibilities include managing overdue debts, resolving queries, and ensuring compliance with financial policies. Candidates should have some credit control experience and strong communication skills. The role offers a salary of up to £26,900 and the flexibility of 3 days working from home, alongside 20 days plus bank holidays.

Benefits

20 days plus bank holidays

Option to buy additional holidays

Parking provided

Qualifications

• Some Credit Control experience.
• A team player with good communication skills.
• Excellent literacy and numeracy skills.
• Ability to work well under pressure.

Responsibilities

• Credit control overdue debt by following up on overdue payments.
• Resolve queries related to payments.
• Improve promptness of payments.
• Ensure all statements are issued according to organisational requirements.
• Assist with timely collection of Direct Debits.
• Support cash posting activities.
• Ensure compliance with organisational policies.
• Provide ad hoc support to the organisation.
• Manage development of transactional process documentation.
• Discuss process improvements with the Credit Controller.
• Handle the credit control inbox for timely query resolution.
• Support the Credit Controller with audit requirements.

Skills

Credit Control experience

Good communication skills

Excellent literacy skills

Excellent numeracy skills

Ability to work well under pressure

Confident telephone manner

Job description

Overview

Credit Control Assistant near Derby City Centre, full-time, permanent basis. Salary up to £26,900. 3 days working from home. Full time - 37 hours. 20 days + bank holidays + option to buy additional holidays. Parking.

Responsibilities

• Credit control overdue debt by following up on overdue payments and implementing the appropriate collection strategy as appropriate
• Resolve queries
• Improve promptness of payments
• Ensure all statements are issued out in accordance with the SLA and organisational requirements
• Assist with ensuring that all Direct Debits are collected on time and posted to the ledger
• Assist with the cash posting
• Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance with procedures and any relevant codes of practice and legislation
• To provide ad hoc support to the wider organisation as required
• Ensure financial controls and processes adhere to organisational policies for accountable areas
• Manage the development, documentation and maintenance of transactional process documentation
• Discuss any process improvements with the Credit Controller, to help strengthen the control environment and increase the efficiency of the team
• Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner to prevent escalation to senior management
• Support the Credit Controller to deliver any audit requirements and provide information to the Financial Accounts team as requested

Qualifications

• The ideal candidate will have the following:
• Some Credit Control experience.
• A team player, with good communication skills.
• Excellent literacy and numeracy skills
• The ability to work well under pressure and a confident telephone manner are essential