Credit Control Administrator

Sussum Consulting LTD; Princes Risborough; On-site; GBP 29,000 - 35,000; Full time

Job summary

Sussum Consulting LTD in Princes Risborough is seeking a Credit Control Administrator to join the finance team. The role focuses on accurate ledger control, invoice processing, and maintaining low aged debt while building strong customer relationships.

We require proven experience in a credit controller/administrator role within a £10m+ turnover business, solid Excel and ERP skills, and a professional approach to deadlines and data accuracy. AAT/CICM qualification is preferred but not essential.

Qualifications

• Experience in a Credit Controller/Administrator role within a £10m+ turnover business.
• Demonstrable track record in credit control.
• Strong Excel skills and ERP experience.
• AAT or CICM qualification preferred.
• High level of accuracy, numeracy, and literacy.
• Confident, professional telephone manner.

Responsibilities

• Accurately processing customer invoices and credit notes via an ERP system
• Collecting cash, allocating payments, and managing customer deposits & refunds
• Reconciling customer accounts, resolving discrepancies, and agreeing payment plans
• Reviewing credit limits and managing credit risk exposure
• Liaising directly with customers to resolve queries and disputes professionally
• Supporting month-end and year-end reporting, including aged debt analysis and bank reconciliation
• Providing ad-hoc data analysis for stakeholders, including solicitors, bailiffs, and insurance agencies
• Building strong working relationships across the wider team

Skills

Excel

Credit control

Accuracy

Telephone etiquette

Education

AAT or CICM qualification (preferred)

Tools

ERP system

Job description

Credit Control Administrator

Up to £32,000 Princes Risborough Full-Time, Permanent

My client a well established growing business are recruiting a Credit Control Administrator to join their finance team.

This is a fantastic opportunity for someone with a strong background in credit ledger control who enjoys building relationships with customers while keeping the sales ledger accurate and aged debt to a minimum.

The Role

• Accurately processing customer invoices and credit notes via an ERP system
• Collecting cash, allocating payments, and managing customer deposits & refunds
• Reconciling customer accounts, resolving discrepancies, and agreeing payment plans
• Reviewing credit limits and managing credit risk exposure
• Liaising directly with customers to resolve queries and disputes professionally
• Supporting month-end and year-end reporting, including aged debt analysis and bank reconciliation
• Providing ad-hoc data analysis for stakeholders, including solicitors, bailiffs, and insurance agencies
• Building strong working relationships across the wider team

What We're Looking For

• Strong experience in a Credit Controller/ Administrator role within a business with £10m+ turnover
• A proven, demonstrable track record in credit control
• Strong Excel skills and experience using an ERP system
• Ideally AAT or CICM qualification preferred (not essential)
• High level of accuracy, numeracy, and literacy
• Confident, professional telephone manner - pleasant but firm
• Self-motivated with strong organisational and time-management skills
• Comfortable working to deadlines and using own initiative