Credit Control Administrator

Central Recruitment; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency seeks an experienced Credit Controller for a 12-month maternity cover in Padiham, UK. The role involves managing customer queries, reconciling accounts, and ensuring timely payments. Candidates should have previous credit control experience and strong Excel skills. A friendly team environment and training provided on unfamiliar systems are included in this full-time position.

Benefits

Casual dress

Free parking

Training support

Qualifications

• Experience in a credit control role is essential.
• Proficient Excel skills for reporting and reconciliation tasks.
• Ability to manage customer queries professionally.

Responsibilities

• Manage the credit control process for customer accounts.
• Handle queries through phone and email effectively.
• Reconcile customer accounts and resolve discrepancies.
• Prepare documentation for credits and invoices.

Skills

Credit control experience

Strong Excel skills

Professional customer interaction

Attention to detail

Organizational skills

Experience with customer portals

Job description

Overview

Central Recruitment are an agency recruiting for a manufacturing company in Padiham.

About the Role

We are looking for an experienced and proactive Credit Controller to join the team for a 12 month maternity cover contract. The role will primarily support the internet side of our business, working with both small and large companies.

We are looking for someone confident in managing queries via email and phone, with excellent reconciliation skills and the ability to navigate various customer portals to upload/ download information accurately.

Key Responsibilities

• Manage the credit control process for a portfolio of customers
• Handle queries efficiently via phone and email
• Reconcile customer accounts and resolve discrepancies
• Allocate customer receipts accurately
• Prepare documentation for credits and invoices to be signed off
• Send statements and follow up to ensure prompt payment
• Use Excel for reporting and reconciliation tasks
• Access and manage customer portals
• Support with basic accountancy tasks including bank reconciliations
• Month-end processes (training provided if necessary)

What We\'re Looking For

• Previous experience in a credit control role
• Strong Excel skills (essential)
• Comfortable dealing with a range of customers in a professional manner
• Excellent attention to detail and reconciliation ability
• Organised, self-motivated, and able to manage time effectively
• Experience with customer portals (preferred)

What We Offer

• Full support and training in any unfamiliar systems or month-end procedures
• Friendly and collaborative team environment

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Benefits

• Casual dress
• Free parking

Work Location: In person