Credit Control Administrator

Assurity Consulting Ltd; Chester; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading consultancy in the UK ecology sector is seeking a Credit Control Administrator to join their finance team in Chester. This fixed-term contract role involves monitoring outstanding payments, supporting the team's administrative efforts, and fostering strong relationships. The ideal candidate is motivated, has strong communication skills, and is proficient in Microsoft Office. This position offers opportunities for training and professional development.

Qualifications

• Prior credit control experience is ideal but not required.
• Willingness to learn and develop.
• Strong existing team support.

Responsibilities

• Contacting clients with outstanding payments via phone and email.
• Addressing issues leading to late payment.
• Documenting communications thoroughly.
• Supporting the team during busy periods.
• Carrying out other administrative duties as required.

Skills

Highly motivated and passionate

Exceptional spoken and written English skills

Strong phone communication skills

Efficient under pressure

Proficient in Microsoft Office

Ability to handle sensitive information

Team-oriented

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Credit Control Administrator

Department: Finance

Employment Type: Fixed Term Contract

Location: Chester

Compensation: £25,400 - £28,000 / year

Description

We are Arbtech – the UK’s fastest-growing and number-one ecological and arboricultural consultancy. After an incredible period of growth, we’re expanding our finance team and looking for someone who wants to be part of our mission to balance nature and progress. If that sounds like you, join us as a Credit Control Administrator at our head office on the outskirts of Chester, near Broughton Business Park.

What You Need to Know From Us

Below are the key details of the role:

• Contract Type: 6 month FTC (with scope to go permanent), full-time 9-5:30
• Working Status: Office-based
• Salary: £25,400-£28,000 (dependent on experience) per annum plus perks

What We Expect From You

We’re looking for someone who:

• Is highly motivated and passionate about their work
• Has exceptional spoken and written English skills; particularly strong phone communication skills which they’re eager to use
• Can work efficiently under pressure and meet deadlines in a fast-paced environment
• Is proficient in Microsoft Office, including Word, Excel, and Outlook
• Can handle payments and sensitive information with care and confidentiality
• Works well as part of a team and can build strong relationships with internal departments
• Prior credit control experience is ideal but not required - this role is also suitable for someone looking to take their first steps in their career, or someone who is looking to move from another phone-based role such as sales or call-centre work, with a strong existing team in place able to provide training and support.

What the Role Involves

Day-to-day, your responsibilities will include:

• Contacting “early debt” clients – i.e. those with relatively recent outstanding payments – via phone and email to chase payment
• Addressing issues and queries that may be leading to late payment, escalating to the Debt Lead where necessary
• Meticulously documenting all communications and ensuring related admin is complete
• Supporting the wider team during busy periods
• Carrying out other administrative duties as required

Why Apply for This Role?

This is a unique opportunity to be part of the most rapidly growing consultancy in the UK ecology sector. At Arbtech, we do things differently. We reward initiative, encourage innovation, and provide an environment where you can grow and develop. This role has a particularly strong scope for development and upskilling.

Want to know more about what it’s like to work here? Check out all the perks of being an Arbtecher: arbtech.co.uk/wp-content/uploads/the-perks.pdf

What Happens Next

If this sounds like the right role for you, we’d love to hear from you. Here’s what to do next:

1. Send us your application via our careers page
2. Informal interview - a preliminary call to tell you more about the role and discuss your fit
3. Visit head office - a face-to-face interview at the heart of our business