Overview
Portfolio Credit Control are currently partnered with a well-established business within the insurance sector who are currently looking to strengthen the team with an experienced credit controller on a 3 month FTC contract. This is a fantastic opportunity to work with an ever-growing business who truly support and develop their employees.
Main Responsibilities
- Producing and rendering premium and contra debt statements for the Clubs respective brokers and members.
 - Chasing debts by email and/or telephone and recording progress for tracking purposes until balances received and cleared or if escalation required to the u/w team.
 - Working closely with the Underwriting Teams to resolve unpaid premiums from the members and to discuss potential NoCs requirements where necessary.
 - Investigation of received remittances from Brokers and Members in order to identify relevant correct premiums to be applied with the payment.
 - Clearing the cash receipts on the AS400 accounting system.
 - Manage the daily internal transfers of cash receipts between Eclipse (in run-off) and the AS400.
 - Liaising with the Underwriters/technicians to resolve issues surrounding outstanding cashes and accounting issues (premium calculations difference, etc.) in order to reduce the Clubs unallocated cash and aged debt positions.
 - Maintaining the unallocated cash items so there are few or no items over 30 days old.
 - Make regular payments of return premiums, brokerage, continuity credits, or any credit refunds required.
 - Set up new payee bank details with AS400 for outbound settlements.
 - Verbally verifying those bank details where required.
 - Identifying, querying and clearing potential offsets to keep the accounts clear.
 - Dealing with both Internal/External queries in a timely manner.
 - Managing the daily cash receipts within the team on a weekly rotation, ensuring the information is added to the cash tracker efficiently and accurately.
 - Assisting the team members for coverage of tasks during holidays and other absences.
 - Providing regular updates to the Operations Manager surrounding the designated portfolio of accounts being managed.
 - Review of processes and procedures to see what tasks could possibly be automated for more efficiency and streamlining.
 - Ad hoc tasks delegated by the Operations Manager support the team's progress.
 - Completing assigned training course for their continual personal and business development and growth.
 
Qualifications and Experience
- A degree in finance, business administration, or a related field is preferred.
 - Previous experience in claims processing, credit control, or a similar role is advantageous.
 - Familiarity with financial systems and software, such as Eclipse and AS400, is desirable.
 
Skills and Competencies
- Strong analytical skills with attention to detail and accuracy.
 - Excellent communication skills, both written and verbal, for effective interaction with internal and external stakeholders.
 - Proficiency in Microsoft Office Suite, particularly Excel, for financial reporting and data analysis.
 - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
 - Problem-solving skills to address and resolve issues promptly.
 
Personal Attributes
- Highly organized and able to maintain meticulous records.
 - Proactive and self-motivated with a willingness to learn and develop.
 - Team player with a collaborative approach to work.
 - Professional and courteous demeanour, with a strong sense of integrity and confidentiality.