Credit & Collections Specialist

Artemis Search & Selection Limited; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A reputable financial services provider in Northern Ireland is seeking an experienced Credit Controller to join their dynamic finance team. The role involves managing the credit and collections process to ensure timely payments and minimize bad debts while collaborating with various internal teams. Strong communication skills and proficiency with accounting software are essential. Ideal for candidates looking for a flexible work environment that may include reduced working hours.

Benefits

Generous annual leave allowance

Learning and development opportunities

Pension matching scheme

Private health insurance

Cycle to work scheme

Home & Tech scheme

Qualifications

• Proven experience in credit control or accounts receivable.
• Strong communication and negotiation skills.
• Excellent attention to detail and accuracy.

Responsibilities

• Carry out daily bank reconciliations.
• Monitor customer accounts for overdue payments.
• Review and approve subscription contracts.

Skills

Credit control experience

Communication skills

Negotiation skills

Attention to detail

Independence

Accounting software proficiency

CRM experience

Excel or Google Sheets knowledge

Tools

SAP

NetSuite

HubSpot CRM

Job description

Artemis Human Capital is proud to partner exclusively with our client, a innovative, established NI founder led business to recruit an experienced and proactive Credit Controller. This is an excellent opportunity to join a dynamic finance function and play a pivotal role in maintaining strong cashflow and supporting smooth revenue operations as the business continues to scale.

The Role

Working closely with the Global Financial Controller & Credit Manager, you will take ownership of the credit and collections process. You will ensure timely payment of invoices, minimise bad debt, and contribute to the effectiveness of the wider finance team.

This role offers good flexibility around hybrid / remote working and can offer a reduced working week for the right individual.

Key Responsibilities

• Carry out daily bank reconciliations
• Monitor customer accounts and follow up on overdue payments via phone and email
• Maintain accurate and up-to-date records of all customer communication
• Review and approve subscription contracts based on credit checks and payment history
• Resolve payment issues and manage customer invoice queries
• Work collaboratively with sales and customer service teams to resolve disputes impacting payments
• Support month-end closing and management accounts in line with checklist tasks
• Implement proactive collection strategies to reduce aged debt and improve cashflow
• Conduct regular account reviews to identify risk, implement credit holds, and recommend appropriate actions
• Build strong, professional relationships with clients to encourage timely payment and maintain positive rapport
• Provide clients with clear guidance on billing processes, payment options, and account status
• Prepare reports on debtor performance, overdue balances, and collection progress for management

Skills & Experience

• Proven experience in credit control or accounts receivable
• Strong communication and negotiation skills
• Excellent attention to detail and accuracy
• Ability to work independently and meet deadlines
• Proficiency with accounting software (e.g., SAP, NetSuite)
• Experience managing tickets within HubSpot CRM
• Strong working knowledge of Microsoft Excel or Google Sheets

Benefits

• Generous annual leave allowance
• Learning and development opportunities
• Pension matching scheme
• Private health insurance
• Cycle to work scheme
• Home & Tech scheme

If you are a driven Credit Controller seeking a new opportunity with a supportive and reputable organisation, we would love to hear from you.

Next Steps

If you’re interested in this opportunity and feel you have the skills and experience to excel, we’d love to hear from you.

Please share your CV directly with Nicola McCallum, Associate Director at Artemis Human Capital, who is shortlisting for this position.