Credit Collection Supervisor

Rahman Brother Pvt Ltd.; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established service business in the UK is seeking a Credit Collection Officer to enhance cash flow processes for B2B clients. The successful candidate will build relationships with customers, supervise the Collections Team, and ensure timely payments. Responsibilities include implementing collection policies, negotiating with clients regarding outstanding payments, and preparing reports for management. Candidates should have strong interpersonal skills and experience in collections management.

Qualifications

• Strong interpersonal skills to build personal relationships with customers.
• Ability to negotiate effectively with clients for outstanding payments.
• Experience in managing a collections team is preferable.

Responsibilities

• Build personal relationships with existing customers.
• Supervise and assist the Collections Team.
• Implement strict deadlines for invoicing and payments.
• Work closely with the Accounts Team for accurate billing.
• Ensure credit sales targets are met.
• Negotiate with customers regarding non-payment issues.

Job description

Rahman Brothers Pvt Ltd (Binimoy Service Station) is the oldest petrol and service station in the country, established in 1943. With an impeccable reputation in B2C and B2B industries, we currently provide our services to 400+ corporations and over 3000+ monthly customers.

We are looking for a Credit Collection Officer to smoothen the process of converting bills to cash for our B2B clients. The successful candidate will be responsible for ensuring timely payments of specific accounts.

Key Responsibilities:

• Building personal relationships, one-on-one, with all existing customers
• Supervising, advising and assisting Collections Team on field and ensure their well being
• Implementing strict deadlines for invoicing and payment collection
• Work closely with Accounts Team to ensure accurate and timely billing and collections
• Ensure credit sales and recovery targets are met periodically as per company needs
• Implementing collection policies and procedures to avoid excessive outstanding credit
• Negotiating with customers in cases when non-payment occurs and negotiating with customers with outstanding payments
• Preparing periodic reports for payment collections and outstanding
• Reduce overdue, long outstanding and high risk receivables.
• Verify Customers credit coupon books daily to ensure validity and authenticity.
• Maintain customer ledger, statements and invoice tracking.
• Prepare daily, weekly and monthly collection reports for management.
• Prepare ageing reports
• Other functions as per management's requirements