Credit and Collections Coordinator

Entire Hire; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A staffing agency located in Glasgow is seeking a Collections Specialist with 3-5 years of credit/collection experience. The role involves managing a collections portfolio, processing credit applications, and demonstrating strong negotiation skills. Candidates should possess proficiency in SAP and Oracle, with a focus on ensuring effective customer communication. This is a permanent position with expectations for punctuality and reliability. Competitive salary to be discussed during the application process.

Qualifications

• 3-5 years of credit/collection experience required.
• Strong computer skills including SAP and Oracle.
• Effective communication with a focus on collection calls.

Responsibilities

• Manage collections portfolio effectively.
• Process credit applications in a timely manner.
• Communicate effectively to resolve collection issues.

Skills

Credit/collection experience

Strong computer ability

Accounts Receivable reconciliation

Customer service skills

Negotiation skills

Attention to detail

Multitasking ability

Tools

SAP

Oracle

MS Office

Job description

We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements.All our consultants havebeen in your"corporate hiring shoes with a mix of agency background".Exceptional recruiters always find the right "fit" regardless of the role they are working on.

Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology,Sales & Marketing, Logistics,Pharmaceutical, Medical, Legal, Bilingual Services, Retail andManagement & Executive Search.

Job Description

Key Responsibilities:

You will…

• Be responsible for your collections portfolio
• Prior to putting accounts on hold review issues with sales & National Credit Manager for intervention and or for assignment to a third party
• Mandatory notes requirement for all collection activity within each account
• Identify outstanding issues and work with sales so they will generate RSR
• Prepare journal entries for adjustments and write offs approved by the National Credit Manager
• Process credit applications for all new customers, obtain D&B, Equifax reports, Inter-net reports, trade references, bank reports
• Open new customer numbers and update the maintenance files as required
• Send an acknowledgement "new customer letter" requesting additional pertinent details
• Collection of overdue accounts, per predated month end age listings
• Update all contact information on an ongoing basis
• File new accounts, date them per our retention policy and update accordingly

Qualifications:

Qualifications

The successful candidate will have…

• 3-5 years credit/collection experience
• Strong computer ability, SAP, and Oracle
• Solid knowledge of MS Office suite
• Accounts Receivable reconciliation knowledge
• Good communicator; verbal, written; with a particular focus on collection calls
• Strong internal & external customer service and negotiation skills
• Assertive (not aggressive) collection skills
• Solid background in accounts receivable and collections
• Ability to remain calm; demonstrate maturity
• Ability to enlist cooperation
• Multitask easily, switch direction as required
• Take measures to circumvent problems
• Self motivated, Goal oriented, Team Player
• Ability to be punctual, reliable
• Lower the company DSO
• Successful history of credit/collections
• D&B and Equifax knowledge
• Manufacturing experience preferred
• Maintain maximum daily collection activity
• Process credit applications on average within 24-48 hours
• Strong attention to detail
• Ability to meet collection result targets set monthly / annually
• Willing to assume additional duties as required Ability to work 11:00 am – 7:00 pm

Additional Information

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