Credit and Accounts Receivable Assistant

SF Recruitment (Birmingham); Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A well-established recruitment agency is seeking an experienced Finance Administrator in Birmingham. This role involves managing customer accounts, providing financial guidance, and processing payments in a hybrid work environment. Key responsibilities include resolving account queries and supporting customers with financial arrangements. Ideal candidates should have sales ledger and credit control experience, along with strong communication skills. This position offers an immediate start and is ongoing temporary.

Qualifications

• Experience managing customer accounts and providing financial guidance.
• Excellent communication skills for customer interaction.
• Ability to handle sensitive financial queries effectively.

Responsibilities

• Manage a caseload of customer accounts and monitor payments.
• Provide clear financial guidance in person and via phone/email.
• Collaborate with internal teams to resolve account queries.
• Process invoices and adjustments within timeframes.
• Assist customers in setting up payment arrangements.

Skills

Sales Ledger

Credit control

Customer service

Job description

Finance Administrator - [Sales Ledger/ credit control] | Hybrid - 3 days on site, 2 days from home | Immediate Start | Ongoing Temporary

My client, a well-established and growing organisation, is seeking an experienced Finance Administrator with Sales Ledger / Credit control experience to join their team on an ongoing temporary basis. This is an immediate start role with a reputable Birmingham city centre business.

In this role, you'll be the first point of contact for customers seeking guidance on their financial commitments. You will meet handle sensitive financial queries, and ensure all payment activity is processed accurately and efficiently. This is an excellent opportunity for someone who enjoys combining accounts receivable duties with meaningful, personalised customer interaction.

Key Responsibilities:

• Manage a caseload of customer accounts, ensuring payments, instalment plans, and outstanding balances are monitored closely
• Provide clear, professional financial guidance to customers both in person and via phone/email
• Work collaboratively with internal teams to resolve complex account queries
• Process invoices, receipts, and adjustments within agreed timeframes
• Support customers with setting up payment arrangements and understanding their financial...