Creative Services Manager

Central Support Services; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality services provider in the UK is seeking a Creative Design Lead to elevate brand storytelling through visuals. The ideal candidate will have expert design experience across branding, strong communication skills, and knowledge of design software, including Adobe Creative Cloud. This role offers free health club membership, discounts on hotels, and a supportive training environment. Join a committed and diverse team to enhance your creative impact!

Benefits

Free health club membership

Discounts across The QHotels Collection

33 days holiday including bank holidays

Support with training and professional qualifications

Employee Assistance Program

Qualifications

• Expert level design experience across branding and multi-channel creative.
• Strong relationship and communication skills to manage complex briefs.
• Commercially focused with operational strength in running a design studio.

Responsibilities

• Lead creative design and brand storytelling across the collection.
• Run an in-house studio managing project schedules and creative briefs.
• Deliver inspiring creative across print and digital channels.

Skills

Expert level design experience

Strong relationship and communication skills

Knowledge of Adobe Creative Cloud

Commercially focused

Tools

Adobe Creative Cloud

Figma

Canva

Job description

Are you an individual with a creative flare?

The important stuff :

Free health club membership (T&Cs apply)

Discounts across The QHotels Collection

Family & Friends discounts in hotels across The QHotels Collection

33 days holiday (for full time) including bank holidays

Support with training & professional qualifications, including course fees!

Various learning & development available

Access to an Employee Assistance Program – Hospitality Action

Refer a friend scheme

FREE parking

AND……much, much more!

What will I do?

• Lead creative design and brand storytelling across TheQHotelsCollection, bringing our hotels, spas, golf, weddings, and events to life through engaging visuals.
• Run a fast-paced in-house studio -managing project schedulesand creative briefing process,prioritising workloads, and ensuring creative deadlines are met.
• Be the brand guardian -ensuring every piece of creative work is consistent, high-quality, and true to our brand identity.
• Deliver inspiring creative across print and digital channels -from brochures and POS materials to event collateral and local marketing campaigns.
• Collaborate with the wider marketing team, agencies, and suppliers to plan, design, and deliver standout creative projects on time and on brand.
• Combine strategic thinking with hands-on designexpertise to shape how our brand is seen and experienced across the UK.

Is this the role for me?

• Expert level design experience across branding, campaign, product, visual identity and multi-channel creative with proven ability to push concepts into polished, commercially high impact design.
• Passionate about brand with a deep understanding of its impact
• Strong relationship and communication skills that enable you to turn complex design briefs into outstanding creative
• Ideally led design hotel / hospitality / leisure sector / clients
• Commercially focused and operationally strong, with the ability to run an efficient design studio, manage multiple projects simultaneously, optimise resources, and ensure high-quality output is delivered on time.
• Expert across leading design software, including Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects), Figma for digital and UI / UX design, and supporting tools such as Canva, motion / 3D applications, and asset management systems—ensuring versatility across all creative and production workflows.

Curious to find out more?

The QHotels Collection is a selection of 19 hotels and resorts that share a passion for above-and-beyond service. All our 4

• venues offer something different so whether you are seeking a couple of family getaway or if you are looking for a weekend golf or spa break, or simply looking to book a meeting or event, we will definitely have the ideal location for you!

We are proud to be a

Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the

Armed Forces Covenant achieving the Silver Award.