Creative Designer

WatchHouse - Support Office; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee brand in Greater London is looking for a Creative Designer. In this role, you will drive brand identity through innovative design across campaigns and packaging. With at least 5 years in a creative position, you should have a strong portfolio demonstrating your work in luxury hospitality. You should be proficient in Adobe Creative Suite and Figma. This is a 12-month fixed-term position to cover maternity leave, with a focus on maintaining brand quality and creativity.

Qualifications

• 5+ years in a creative role.
• Strong portfolio for luxury hospitality or brands.
• Ability to deliver projects on time under pressure.

Responsibilities

• Lead creative strategy for campaigns.
• Design assets for campaigns and packaging.
• Maintain brand identity across all touchpoints.

Skills

Creative flair

Proficiency in Adobe Creative Suite

Trend awareness

Strong communication skills

Planning and organisational skills

Adaptability

Tools

Adobe InDesign

Adobe Illustrator

Adobe Photoshop

Figma

Job description

Creative Designer at WatchHouse

In short: As our Creative Designer, you’ll be the driving force behind bringing the WatchHouse brand to life across every touchpoint. From campaigns to packaging, you’ll bring creative thinking to the table, deliver design excellence, and act as a guardian of the brand.

Alongside our creative and marketing teams - and in partnership with agencies - you’ll take campaigns and activations from concept to execution, making sure every piece of design elevates our brand identity and supports our long-term vision.

This role is offered on a 12-month fixed-term basis to cover maternity leave, commencing as soon as possible (subject to notice period).

Directly reports into (Line Manager): Brand & Marketing Director.

Key Responsibilities

• Cultural relevance & innovation: bring fresh, culturally relevant thinking into the creative process to strengthen brand positioning and deepen guest connection.
• Campaign concepting: lead creative strategy for campaigns, defining the overarching idea, narrative, and design direction across brand channels and touchpoints.
• Campaign development: own the development of assets for seasonal and campaign moments, including POS, packaging, House vinyls, and supporting collateral.
• Brand asset design: act as a guardian across the brand’s visual system across always-on touchpoints including product packaging, menus, POS, and app comms.
• Social direction: set the art direction and creative vision for social, developing concepts and assets that bring campaigns and always-on content to life.
• Digital design (CRM): develop and evolve our creative approach for email and app communications.
• Art direction: set the visual direction for photography / videography, managing shoot production from concept through to execution.
• In-House experience: lead creative development for fascia and wayfinding signage for new House openings and oversee visual merchandising.
• Creative collaboration: partner with designers, brand and creative agencies, and external partners to deliver work to the highest standard.
• Brand guardian: maintain the WatchHouse brand identity, ensuring consistency, quality, and clarity across touchpoints.

Key to this role

• 5+ years in a creative role.
• A strong portfolio demonstrating work for a luxury hospitality or luxury brand.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); Figma preferred.
• Creative flair and passion for lifestyle, design, and creating content that builds cultural relevance.
• Bring trend awareness and cultural insight into the creative process.
• Deliver projects at pace, on time and under pressure.
• Strong communication, planning and organisational skills.
• Proactive, adaptable, and able to interpret feedback constructively.
• As a custodian of the WatchHouse brand, you handle issues with intelligence and care.

Working at WatchHouse

WatchHouse was born from a passion to do better. Diligence and attention to detail are paramount to what we do, we focus on the detail. We strive for perfection. We really care.

We are a people-first business, curious and interested in those around us. We treat everyone with respect. We pride ourselves on creating an environment where diversity is celebrated, equality is insisted and inclusion expected.

Our four core values - passion, drive, diligence and empathy - are what makes WatchHouse who we are. Our decisions are made based on these principles.