Crane Service Technician in York

Energy Jobline ZR; York and North Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading service provider in the crane industry is looking for a Crane Service Technician in York and North Yorkshire. The ideal candidate will be responsible for performing on-site repairs and maintenance on overhead cranes and hoists, with strong emphasis on technical and people skills. This role offers market-competitive compensation along with various benefits, including paid time off and health insurance.

Benefits

Paid time off

Comprehensive health insurance

401(k) with company match

Tuition reimbursement

Technician service vehicle provided

PPE and power tools provided

Qualifications

• Experience in industrial maintenance or equivalent military experience.
• Willingness to stay educated in the crane industry.
• Solid written and verbal communication skills.

Responsibilities

• Perform on‑site repairs on overhead cranes and hoists.
• Conduct electrical, electronic, mechanical troubleshooting.
• Complete daily paperwork including service reports.

Skills

Mechanical aptitude

Analytical skills

Communication skills

Ability to work at heights

Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Service vehicle

PPE and power tools

Job description

Position Summary

The Crane Service Technician is a front‑line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.

Job Duties

1. Perform on‑site repairs on overhead cranes and hoists at customer facilities as directed by the Service Supervisor (or Service Manager).
2. Perform planned maintenance and repairs on all types of crane & hoist systems.
3. Respond to emergency breakdown call‑outs as directed by the service supervisor, including after‑hours and weekend availability.
4. Conduct extensive on‑site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures, and establish necessary repairs utilizing visual inspections, testing procedures and appropriate testing equipment.
5. Maintain a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to the crane service industry; obtain the specific regulations when requested.
6. Apply electrical theory for power and controls, mechanical systems of cranes/hoists, and simple structural elements.
7. Complete daily paperwork accurately and completely, including time tickets, service reports, inspection reports, expense reports, and sales lead forms.
8. Review repairs with the customer and obtain their signature on the daily service report indicating acceptance of proper and completed work.
9. Maintain all company equipment and tools in compliance with manufacturer recommendations and certifications (e.g., vehicle, forklift, man‑lift, operating machinery).
10. Keep an appropriate stock level of inventory and line‑stock items on the service vehicle.
11. Maintain a stock of the appropriate forms and literature on the service vehicle and utilize the proper documentation used by the service department.
12. Maintain a professional appearance and image at all times.
13. Maintain regular communication with the local office and/or call in at least once per day to the service supervisor.
14. Demonstrate excellent people skills to communicate with inter‑company personnel and customers and promote excellent customer relationships at all times.
15. Maintain the Quality Assurance Standards.
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager.
17. Keep training assignments current.
18. Perform other duties as assigned.

Education

A high school diploma, vocational‑technical school or crane training program, trade school, equivalent military experience or technical college training program.

Experience and Skills

• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience.
• Willingness to stay educated in the crane industry; service technicians must be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements.
• Heavy lifting/pulling (minimum 75 lbs.) is generally required due to the nature of the duties.
• Ability to work at heights greater than six feet from the ground.
• Standard 40‑hour work week with the ability to work varied hours, overtime, and on‑call as required to meet customer needs.
• Minimal travel required.
• Solid written and verbal communication skills.
• Demonstrated mechanical aptitude.
• Strong analytical, conceptual and planning skills.
• Excellent math skills and overall PC literacy (Microsoft Office).
• Detail oriented, self‑motivated and disciplined with the ability to multi‑task.
• Must successfully complete a criminal background check, physical, drug screen and E‑verify.

The Mazzella Way

Mazzella is a family‑owned company that puts people first. With over 800 employees and 30 locations, we are the humble leaders in the industry, offering market‑competitive compensation and a wide range of benefits, including paid time off, affordable comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and insurance.

Why Team Members Join Mazzella

• Team‑oriented environment
• Real work‑life/home balance
• Growth and development opportunities including a lifelong learning career path
• Humble, hungry, smart culture
• Market‑competitive salaries
• Benefits & health insurance
• Free virtual doctor visits with $0 copay (Teledoc)
• Tuition reimbursement
• Technician service vehicle provided
• PPE and power tools provided

Mazzella Core Values

• Safe‑personal commitment to all stakeholder’s well‑being; purposeful control of risk.
• Lifelong learner – routinely acquire new skills and capabilities that bring value.
• Humble – lack excessive ego or concerns about status; emphasize the team over self.
• Hungry – always looking for more, self‑motivated, and diligent; do more than just get by, committed.
• Smart – common sense about people, good judgement, and intuition around their impact on group dynamics.

EOE/Drug Free Workplace

The company is an equal opportunity employer and maintains a drug‑free workplace.