Crane Service Technician in Bristol

Energy Jobline ZR; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading equipment service provider in Bristol is seeking a Crane Service Technician. This role involves performing on site repairs and maintenance of overhead cranes, with a strong focus on customer interaction and technical troubleshooting. Candidates should have a high school diploma or equivalent, with at least 2 years of experience in industrial maintenance. The company offers competitive salaries, comprehensive health benefits, and opportunities for growth and development.

Benefits

Paid time off

Affordable health insurance

401(k) with company match

Tuition reimbursement

Technician service vehicle provided

Free virtual doctor visits with $0 copay

Qualifications

• Requires at least 2 years of experience in an industrial maintenance environment.
• Valid driver’s license in good standing required.
• Ability to lift minimum 75 lbs. and work at heights.

Responsibilities

• Perform on site repairs on overhead cranes and hoists.
• Conduct troubleshooting for equipment malfunctions.
• Maintain a professional appearance and communication with customers.

Skills

Mechanical aptitude

Written communication skills

Verbal communication skills

Analytical skills

Detail oriented

Problem-solving

Education

High school diploma or equivalent

Vocational-technical training

Tools

Microsoft Office

PPE and power tools

Job description

Position Summary

The Crane Service Technician is a front‑line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.

Job Duties

• Perform on site repairs on overhead cranes and hoists at customers’ facilities as directed by the Service Supervisor (or Service Manager).
• Perform planned maintenance and repairs on all types of crane & hoist systems.
• Respond to emergency breakdown call‑outs as directed by the service supervisor, including after‑hours and weekend availability.
• Conduct extensive on‑site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures, and establish the necessary repairs utilizing visual inspections, testing procedures and the appropriate testing equipment.
• Maintain a basic understanding and working knowledge of all OSHA, ANSI, CMAA and other codes or regulations pertaining to our crane service industry; be able to obtain specific regulations if requested.
• Apply knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structural elements.
• Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead forms.
• Review all repairs performed with the customer, obtain their signature on the daily service report indicating acceptance of proper and completed work.
• Maintain all company equipment and tools in compliance with the manufacturer’s recommendations and certifications (vehicles, forklifts, man lifts, operating machinery).
• Keep a proper stock level of inventory and line stock items on the service vehicle.
• Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.
• Maintain a professional appearance and image at all times.
• Maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
• Exhibit excellent people skills to communicate with inter‑company personnel and customers, promoting excellent customer relationships at all times.
• Maintain the Quality Assurance Standards.
• Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager.
• Keep training assignments current.
• Perform other duties as assigned.

Education

A high school diploma, vocational‑technical school or crane training program, trade school, equivalent military experience or technical college training program.

Experience and Skills

• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience.
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements.
• Heavy lifting/pulling (minimum 75 lbs.) is generally a part of this type of work and because of the nature of the duties.
• Ability to work at heights greater than six feet from the ground.
• Service technicians’ standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on‑call as required to meet customer needs.
• Minimal travel required.
• Requires solid written and verbal communication skills.
• Demonstrated mechanical aptitude.
• Strong analytical, conceptual and planning skills are required.
• Excellent math skills and overall PC literacy (Microsoft Office) are required.
• Must be detail oriented, self‑motivated and disciplined with the ability to multi‑task.
• Must successfully complete a criminal background check, physical, drug screen and E‑verify.

The Mazzella Way

Mazzella is a family‑owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market‑competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance and more.

Benefits

• Team‑oriented environment
• A real work‑life balance
• Growth and development opportunities including a lifelong learning career path
• Humble, hungry, smart culture
• Market competitive salaries
• Benefits & health insurance
• Free virtual doctor visits with $0 copay (Teledoc)
• Tuition reimbursement
• Technician service vehicle provided
• PPE and power tools provided

Core Values

Safe‑personal commitment to all stakeholder’s well‑being; purposeful control of risk.

Lifelong learner – routinely acquire new skills and capabilities that bring value.

Humble – lack excessive ego or concerns about status; emphasize the team over self.

Hungry – always looking for more, self‑motivated and diligent; do more than just get by, committed.

Smart – common sense about people, good judgement and intuition about their impact on group dynamics.

EOE Statement

EOE/Drug Free Workplace