Coverage Support Officer

Lorien; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in financial services is seeking a candidate for a 6-month contract role in investment banking. The role involves managing KYC onboarding processes, supporting audits, and ensuring compliance with financial policies. Candidates should have a university degree or equivalent experience, attention to detail, and strong communication skills. This position is critical for maintaining effective client relationships within a fast-paced environment.

Qualifications

• Ability to understand complex theoretical concepts.
• Knowledge of the KYC onboarding process in Financial Services.
• Experience with Financial Institutions and Global Markets products.

Responsibilities

• Manage and coordinate onboarding requests for new clients.
• Support the recertification process and handle documentation.
• Complete business introduction forms and ensure KYC completion.

Skills

Time management

Attention to detail

Stakeholder management

Analytical skills

Effective communication

Education

University degree or equivalent experience

Tools

Standard computer software

Specialist applications

Job description

6 month contract - Investment Banking - Inside IR35

Core accountabilities of role

KYC Responsibilities

• Managing and coordinating onboarding requests for new clients, handling subsequent onboarding of additional flags, and supporting the onboarding of new product lines.
• Supporting the recertification process, document completion and completion of the Call memo (including managing product partners in completion of the transaction profile)
• Completing business introduction forms and coordinating with the local contributor sites
• Supporting the entire account opening and closing process - completing business introduction forms, ensuring KYC completion and account opening forms are completed by the client, through to the account being opened by static data
• Handling bank mandate queries; signatory updates, removals and amendments
• Assisting secondary sites and MMF with ad hoc request for KYC documentation
• Logging and ensuring Covenants are regularly updated
• Creating CCDG credit documents pack in correct format
• Monthly Override report, portfolio lists, annual review past due data

Business Management/Other responsibilities

• Offboarding Clients - My Client Dev
• Audit Confirmations; liaising with the relevant teams to obtain the necessary confirmations
• Audit Requests; helping collate the documents/data for audit requests
• Preparing static data for strategic reviews (IB Booster)
• NCAP creation and completion in MyClientDev
• PWC Forms - complete and return to Loans Admin
• Legal Requests - logging and tracking consent requests

Knowledge, Skill and Experience

• Typically require a university degree as an indicator of an ability to understand and apply complex theoretical concepts, although may have progressed into the role via equivalent business experience.
• Knowledge of the on boarding process for Financial Services, including KYC, Risk and business policies, procedures and legislation.
• Experience of Financial Institutions and Global Markets products desirable.
• Effective time management and ability to prioritise workload and elevate issues to management.
• Ability to handle multiple tasks simultaneously and prioritise independently.
• Strong focus on accuracy and attention to detail and able to review and improve work of more junior colleagues.
• Excellent written and oral English skills to articulate technical issues and to be able to take the complex and simplify it to enable effective communication with the business; good stakeholder management skills and ability to collaborate across teams; strong analytical skills and ability to meet deadlines under pressure; computer literacy and a good knowledge of standard computer software and ability to learn and utilise specialist applications appropriately.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.