Course Advisor

Tempus Training; Eastbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading training provider in the United Kingdom is seeking a motivated Course Advisor to assist prospective learners by providing information and checking funding eligibility. This role involves handling inquiries, achieving enrollment targets, and promoting various educational programs. Ideal candidates should possess strong customer service skills and be capable of working both independently and in a team. A dynamic and enthusiastic personality is essential for success in this target-driven environment.

Qualifications

• Excellent customer service skills and attention to detail.
• Ability to work independently and as part of a team.
• Target-driven and enthusiastic individual.

Responsibilities

• Handle inbound & outbound course enquiries.
• Check eligibility for public funding.
• Promote the companys products & services.

Skills

Customer service skills

Communication skills

Sales skills

Job description

Job Description

Tempus Training is a leading, Ofsted Grade 1, Independent Training Provider, delivering programmes of learning across the UK through a range of Government funded contracts. Currently delivering over 600 courses per month, we support thousands of learners to gain the skills and qualifications to develop their careers and improve their lives.

As a Course Advisor, youll play a vital role in providing information and guidance to prospective learners as well as checking funding eligibility prior to undertaking course registration interviews.

Key Duties and Responsibilities:

• Handling inbound & outbound course enquiries
• Communicating via phone, email & text
• Checking eligibility for public funding
• Promoting the companys products & services
• Achieving monthly enrolment & completion targets
• Recording data onto the company IT system

What Were Looking For

The ideal candidate will be a well organised and effective sales advisor with excellent customer service skills and attention to detail. You will possess strong communication and interpersonal skills, with the ability to work both independently and as part of a team.

Key Course Advisor Skills & Experience

• Confident, energetic, enthusiastic & target driven individual
• Clear thinker with excellent telephone manner & communication s...