COUPA Technical/Functional Lead United Kingdom, London

PlayStation; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Sony Interactive Entertainment (SIE) is seeking a COUPA Technical/Functional Lead to drive delivery of technical COUPA solutions across SAP S4/HANA and related platforms on a global scale. You will lead architecture decisions, coordinate cross-functional teams, and ensure robust testing, documentation and governance.

The role demands hands-on COUPA configuration expertise, strong analytics, and the ability to influence senior colleagues while managing multiple priorities in a matrix organization.

Qualifications

• Hands-on COUPA configurations and administration expertise.
• Experience across the full lifecycle of technology-enabled change.
• Strong understanding of COUPA marketplace, SAP S4/HANA, and analytics.
• Knowledge of purchasing integration points with finance and governance.

Responsibilities

• Lead the design and upgrades of COUPA architecture and capabilities.
• Drive technical delivery while aligning with finance and IT standards.
• Collaborate with SAP and MuleSoft teams to define requirements end-to-end.
• Coordinate testing, documentation, and deployment across global teams.
• Own prioritization and reporting of progress on finance initiatives.
• Troubleshoot production issues and oversee third-party coordination.

Skills

COUPA configurations

COUPA administration

SAP S4/HANA

Analytics & reporting

Stakeholder management

Problem solving

Job description

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting‑edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Role overview:

SIE aims to support PlayStation as the Best Place to Play and Work by improving global collaboration through IT systems. The SIE IT – IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. COUPA is a strategic solution in this space, and the platform currently comprises SAP S/4HANA, BW, IBP and COUPA. We are looking for an experienced and hands‑on COUPA Technical/Functional Lead to drive, manage and support the delivery of technical solutions to ensure that the platform continues to meet the needs of SIE globally.

What you will be doing:

• Lead the design and development of new architecture and major functional upgrades released by COUPA for the most advanced capabilities of the COUPA Platform.
• Build solid expertise of the entire COUPA application suite and leverage this knowledge to better design application and data frameworks for SIE.
• Adhere to COUPA iterative development processes to deliver concrete value each release while driving longer‑term technical vision.
• Act as the sounding board for architecture standards and patterns, with a demonstrated passion for advocating their accurate usage and excellent communication skills (written and verbal).
• Participate in defect analysis for maintenance releases to ensure robust functional resolution to customer‑facing issues.
• Own the prioritization, management, and reporting of progress against identified Finance initiatives.
• Work closely with the SAP and MuleSoft team to define requirements for E2E flow.
• Validate the approach for delivery of system changes to ensure accurate testing and documentation is completed.
• Contribute to interface design and coordinate and assist with integration testing as required.
• As required, work closely with internal and third‑party technical teams to analyze, troubleshoot, and resolve production issues across the SAP platform.

What we are looking for:

At PlayStation, we are motivated by the goal of maintaining PlayStation as the top destination for gaming and employment. This motivation is rooted in our core values: we are seeking individuals to join us who are enthusiastic, innovative, and have a collaborative approach.

These values and behaviors are evident through your previous experience:

• Proven hands‑on experience of COUPA configurations and administration, with a skilled understanding of underlying SAP financial table structures and data elements.
• Working successfully across the full lifecycle of technology‑enabled change: from requirements definition through solution design, build, testing to transition to live operation.
• Sound understanding of the following areas:
  • COUPA and COUPA marketplace products
  • SAP S4/HANA
  • Analytics and Reporting through SAP/COUPA platforms
  • Purchasing and their key integration points with Finance functional areas
• Working effectively with offshore/near shore service providers.
• Collaborating with a diverse range of collaborators and audiences within a matrix organization.
• Skilled at influencing and negotiation, at ease interacting with senior collaborators and open to questioning them with logical arguments.
• Excellent written, verbal, social, and decision‑making skills.
• Self‑motivated, highly organized, working well under pressure, remaining focused and calm in the face of distractions and changing priorities.
• Strong analytical and problem‑solving skills.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.