Country House Assistant Manager (Live-in)

HF Holidays; Cheltenham; On-site; GBP 33,000; Full time

Job summary

A heritage brand in tourism is seeking a Country House Assistant Manager in Cheltenham, England. The successful candidate will focus on guest service excellence, front of house management, and team development in a picturesque country house setting. Ideal applicants will possess a strong background in hospitality and outstanding leadership qualities. Live in accommodation is included, and a range of benefits is offered.

Benefits

33 days holiday pro rata

Pension contributions

Volunteer day

Group life assurance

Cinema discounts

Online shopping discounts

Cycle to work scheme

Discounted gym membership

Virtual GP

Health & wellbeing support

Exclusive holiday discounts

Annual familiarization visit

Responsibilities

• Engage with guests to create a warm atmosphere and monitor guest service.
• Lead the front of house team to ensure brand standards in all areas.
• Support property maintenance and address repairs with the maintenance team.
• Foster teamwork and a positive culture among staff.
• Leverage central support for recruitment and health and safety matters.
• Deputise for the House Manager on their days off.

Skills

Commercial background in the tourism or hospitality industry

Track record of successful operational management

Exemplary customer service skills

Flexibility and adaptability to varied working hours

Job description

A heritage brand in tourism is seeking a Country House Assistant Manager in Cheltenham, England. The successful candidate will focus on guest service excellence, front of house management, and team development in a picturesque country house setting. Ideal applicants will possess a strong background in hospitality and outstanding leadership qualities. Live in accommodation is included, and a range of benefits is offered.