Counter Manager - Guildford

Benefit Cosmetics UK; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent cosmetics company is seeking a Full-time Maternity Cover Counter Manager in Guildford to drive sales and enhance customer experiences. The ideal candidate will lead a team to exceed sales goals, provide exceptional brow services, and develop innovative marketing strategies. Flexible availability and prior retail management experience are essential. Join us for an exciting opportunity in the world of beauty!

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• Dynamic, engaged, and sales-focused individual.
• At least 6 months of retail and management experience.
• Passionate about making a difference in customer experiences.

Responsibilities

• Lead and motivate a sales team to achieve targets.
• Provide exceptional brow services to boost customer satisfaction.
• Ensure effective team communication and conduct daily meetings.
• Optimize stock levels and manage inventory.
• Collaborate on events to promote brand awareness.

Skills

Sales-driven

Passion for make-up

Result-oriented

Customer experience focus

Flexible availability

Retail experience

Management experience

Job description

Benefit is Glowing... We Mean Growing... and we are currently searching for a Full-time Maternity Cover Counter Manager to make real connections in Boots Guildford!

Please note: This contract begins immediately and concludes on May 16, 2026, with the possibility of conversion to a permanent position at its conclusion.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager today!

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [e-mail].