Counter Manager

Benefit Cosmetics UK; England; On-site; GBP 20,000 - 28,000; Part time

Job summary

A leading beauty retailer in the UK is seeking a Part-time Counter Manager for a 22.5-hour maternity cover role. The ideal candidate will lead a team to achieve sales goals and provide exceptional customer experiences. Responsibilities include staff management, sales-driven brow services, and ensuring effective communication among teams. The position offers a competitive commission scheme, product discounts, and training opportunities. Flexibility and sales passion are essential for success in this role.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• Minimum 6 months retail experience with a passion for sales success.
• Minimum 6 months of management experience.

Responsibilities

• Lead and motivate the team to achieve sales goals.
• Provide brow services to ensure customer satisfaction.
• Connect with customers and achieve individual sales targets.

Skills

Sales-driven

Passion for make-up and Retail

Results-oriented

Customer experience focus

Flexible availability

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part‑time 22.5‑hour Maternity Cover Brow and Beauty Expert to make real connections in Frasers, Derby!

This vacancy will be covering peak trading days, meaning we will require you to work 22.5 hours across 4 days, Thursday - Sunday. With a contractual end date of 11/05/2026.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target‑Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in‑store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimise coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

• Dynamic, enthusiastic, and sales‑driven
• Passion for make‑up and Retail with a focus on achieving sales targets
• Result‑oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

Benefits of our Counter Manager Position:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager