Counter Manager - Croydon

Benefit Cosmetics UK; Croydon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading cosmetics company in Croydon is seeking a Part-time Counter Manager to achieve sales targets and create exceptional customer experiences. This role involves leading a team, managing inventory, and providing various beauty services. Ideally, candidates should have retail management experience and flexibility in availability. The position offers competitive commission and staff discounts.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• 6 months retail experience with a passion for sales.
• 6 months management experience preferred.
• Flexible availability including weekends and holidays.

Responsibilities

• Lead and inspire team to exceed sales goals.
• Deliver exceptional customer services and experiences.
• Manage inventory and ensure stock levels are optimal.
• Conduct team meetings and motivate staff.
• Develop innovative marketing events to boost sales.

Skills

Sales Management

Customer Engagement

Team Leadership

Stock Management

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part‑time 22.5‑hour Maternity Cover Counter Manager to make real connections in Boots Croydon!

Please note: This contract will have an immediate start date and an end date of July 1st 2026, with the potential to be made permanent.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

As a Counter Manager, your missions, will be as follows :

• Sales Management : Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services & Revenue Generation : Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales : Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation : Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth : Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation : Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership : Act as a key communicator between store / department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration : Oversee daily, weekly, monthly and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence : Create fair and effective monthly staff rotas that optimise coverage and support sales goals.
• Brand Presentation : Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene‑Fit for a Counter Manager :

• Dynamic, enthusiastic, and sales‑driven
• Passion for make‑up and Retail with a focus on achieving sales targets
• Result‑oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager