Counsellor - Mindplace

BUPA Care Homes (CFCHomes); Manchester; On-site; GBP 27,000 - 37,000; Part time

Benefits offered by this job

25 days holiday + service increase

Enhanced pension and life insurance

Season-ticket loan or cycle2work

Discounted online gym access

Bupa health insurance as benefit in‑k"

Dental insurance option

Digital GP platform access

Emotional wellbeing support

Family mental health line

Financial wellbeing channels

Support for carers

Job summary

Bupa Care Homes (CFCHomes) in Manchester is seeking a Counsellor/Psychotherapist to deliver high-quality counselling to Bupa customers, either short-term or longer-term. The role involves working independently within a multidisciplinary team, liaising with internal and external services, and adhering to safeguarding guidelines.

The successful candidate will provide assessments, formulations, and various delivery models, with sessions conducted face-to-face and within company benefits.

Qualifications

• Essential: BACP Accredited Counsellors/Psychotherapists
• NCPS Professional Accredited Registrants
• UKCP Registered Psychotherapeutic Counsellors/Psychotherapists
• 3 years of full-time post-qualification counselling experience.

Responsibilities

• Provide high-quality counselling or brief interventions with excellent clinical outcomes.
• Deliver comprehensive assessments and formulations to drive evidence-based interventions.
• Offer different models of service delivery, including face to face sessions.
• Adhere to Bupa's case management processes and collaborate with clinical leads and wider therapy team.
• Follow sessional limits based on client benefits.
• Provide signposting or onward referrals as needed.
• Offer ad-hoc wellbeing support and coaching.
• Conduct one-off assessments and referral recommendations.
• Deliver group psychoeducation and promote mental wellbeing through remote sessions.

Skills

Counselling/psychotherapy

Time management

Teamwork

Client liaison

Documentation

Education

BACP Accredited Counsellors/Psychotherapists

NCPS Professional Accredited Registrants

UKCP Registered Psychotherapeutic Counsellors/Psychotherapists

3 years post-qualification counselling experience

Tools

Microsoft Office

EMR systems

Job description

Job Description

Counsellor - Mindplace (Face to Face)

St James Tower 7 Charlotte St Manchester M1 4DZ

Permanent

Competitive salary + Fantastic benefits

Part-time hours and Full-time available: Minimum of 3 days per week

Session Requirements

We can offer sessions F2F Monday to Sunday with the timings outlined below -

Monday - Friday: 8:00 - 2pm // 2 - 8pm

Saturday - 08:00-16:00

At least 1 later session required

4 appointments per day

Roles

As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.

Responsibilities

Provide high-quality counselling or brief interventions with excellent clinical outcomes.

Deliver comprehensive assessments and formulations to drive evidence-based interventions.

Offer different models of service delivery, including face to face sessions

Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team.

Follow sessional limits based on the client's company benefits.

Provide signposting or onward referrals as needed.

Offer ad-hoc or one-off wellbeing support and coaching.

Conduct one-off assessments and referral recommendations.

Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.

Work autonomously within professional guidelines and Bupa's service policies and procedures.

Attend regular clinical supervision and team meetings.

Collaborate with the operational and clinical team to improve client and employee experiences.

Qualifications

Essential:

• BACP Accredited Counsellors/Psychotherapists
• NCPS Professional Accredited Registrants
• UKCP Registered Psychotherapeutic Counsellors/Psychotherapists
• 3 years of full-time post-qualification counselling experience.

***Please note that accreditation is required at time of application***

Desirable:

• Training in incident support.
• Corporate experience and business understanding.

Key Skills & Experience

• General adult mental health specialism experience.
• Proficiency in Microsoft Systems and electronic medical record systems.
• Ability to evaluate, plan, and prioritise workload within demanding time scales.
• Proven customer service and client liaison experience.
• Excellent clinical knowledge application.
• Strong presentation and interpersonal communication skills.
• Professional and personal drive.
• Enthusiastic, self-motivated, and self-sufficient.
• Rapid and decisive response capability.
• Excellent team player.
• Strong problem-solving skills.
• Experience managing own caseload and working towards individual targets and outcomes.
• Efficient diary management and time boundary maintenance.
• High standards in written and oral communication.
• Diverse and varied clinical experience.

Personal Characteristics

• Well-developed communication skills.
• Effective time management.
• Ability to work autonomously in a busy environment.
• Understanding of the business environment.
• Ability to work well within a multi-disciplinary team.
• Awareness of KPIs and ability to work in a fast-paced environment.
• Effective diary utilisation planning within a two-week lead time.

Benefits

• Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.
• Enhanced pension and life insurance.
• Support with travel costs via a season ticket loan or cycle2work.
• Discounted access to online gym sessions.
• Bupa health insurance as a benefit in kind.
• Option to join dental insurance scheme at a discounted rate.
• Access to our Digital GP platform on your mobile.
• Emotional wellbeing support.
• Access to family mental health line.
• Financial wellbeing channels.
• Support for carers.

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backg