Counsellor

The Defence Medical Welfare Service; Andover; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An international charity supporting armed forces is seeking a Counsellor based in Andover, offering flexible working arrangements. The role focuses on providing counselling to military families and frontline workers dealing with bereavement. Applicants must have relevant experience and a full UK Driving License. Competitive benefits include a generous annual leave allowance and a personal development program.

Benefits

30 days annual leave plus public holidays

Auto enrolment pension scheme

Death in service benefit

Access to virtual GP service

Mileage claims reimbursement

Enhanced sick pay

Personal development program

Qualifications

• Experience providing counselling to military families and frontline workers.
• Strong understanding of issues related to bereavement.
• Ability to work flexibly and remotely.

Responsibilities

• Provide appropriate counselling to service users including military families.
• Ensure good outcomes for individuals based on their needs.
• Maintain up-to-date records and documentation.

Skills

Experience in bereavement counselling

Ability to maintain up-to-date records

Excellent communication skills

Job description

DMWS is an international charity that has been providing medical welfare support to the Armed Forces Community for over 80 years. We are now recruiting a Counsellor with experience in bereavement. The location of this role is Andover (and home based).

The role is to provide appropriate counselling to a variety of service users including military families who have suffered bereavement and people working on the front line (Police, Military, NHS). You will achieve good outcomes for the individual and ensure up-to-date records are maintained.

Benefits

• Annual Leave – 30 days a year plus Public Holidays (pro‑rata for part‑time employees).
• Pension – Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
• Death in Service Scheme – Three times your annual salary to nominated beneficiaries (subject to eligibility).
• Flexible Working – All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
• Smart Health – Access to a 24/7 virtual GP service, with a counselling service and online help and support around health and well‑being matters.
• Work‑based Parking/Mileage – Fees for those who pay to park at their work‑base are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay – Enhanced sick pay scheme for all employees upon completion of their probationary period.
• Staff Recognition – Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
• Personal Development Programme – DMWS supports employee continuing professional development and training.

Applications close on 28th December 2025 – To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on ‘upload’ otherwise we may not receive your attachments. Applicants must hold a full UK Driving Licence and have access to a vehicle. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early.