Council Tax Officer

Peterborough City Council; Peterborough; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A Local Government Council in Peterborough is seeking a Council Tax Officer responsible for the efficient collection and administration of local taxation. The ideal candidate should have experience in Revenues and Benefits, preferably with knowledge of the Capita/MRI Academy Revenues system. This role offers flexible working options and a comprehensive benefits package including generous leave and professional development opportunities.

Benefits

Generous annual leave starting at 25 days

Access to Employee Benefits Platform

Flexibility in taking bank holidays

Paid volunteering hours

Development opportunities including apprenticeships

Qualifications

• Experience working in a Revenues and Benefits department.
• Alternative experience with equivalent revenues systems will be considered.
• Demonstrable experience of delivering local taxation services.

Responsibilities

• Ensure efficient and effective local taxation administration.
• Manage the billing and collection of Council Tax and Business Rates.

Skills

Experience in Revenues and Benefits department

Competency in Information@work

Experience with Capita/MRI Academy Revenues system

Delivering local taxation services

Job description

All about the Role

Contract Type: Permanent

Working Hours: Full time

Employment Location: Agile working is available. Office location is at Sand Martin House, Peterborough.

Salary: £28,598 - £32,061

Further Information

The Revenues and Benefits service has a vital role in the billing and collection of Council Tax and Business Rates.

We currently have an opportunity available in both the Council Tax Billing and Council Tax Recovery teams, as a Council Tax Officer.

You will ensure the delivery of efficient and effective local taxation administration and collection.

All about You

This role requires the ideal candidate to have experience in working within a Revenues and Benefits department using the Capita/MRI Academy Revenues system. Alternative relevant experience on other equivalent revenues systems will be considered.

Ideally you will also have experience and competency in the use of Information@work and demonstrable experience of delivering local taxation services to customers.

Appointment to this post will be subject to the outcome of a Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail] we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.