Costs Negotiator

Keoghs; Liverpool; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (increase on

Private Medical Insurance

Wellbeing & mental health support

Pension contribution

Cycle to Work Scheme

Job summary

Keoghs is seeking an experienced Costs Negotiator to join the Legacy, Abuse, Military & Corporate Risks team in Liverpool. You will manage your own caseload from initial instruction through to settlement across Motor, Casualty, Legacy, Marine, Clinical Negligence and Professional Negligence claims.

The role involves proactive costs strategy, Points of Dispute preparation, and negotiation of costs by phone and in person, with regular client updates and adherence to SLAs.

Qualifications

• 12 months minimum experience as a costs negotiator handling own caseload.
• Degree and/or LPC and/or ALCD.
• Experience liaising with clients and giving advice both verbally and in writing.
• Experience with the Detailed Assessment process, including Points of Dispute.
• Strong negotiation by phone and knowledge of cost case law.
• Ability to plan workloads, stay calm under pressure, and act as part of a team.
• Proficient in Microsoft Office.

Responsibilities

• Manage own costs caseload from instruction to settlement.
• Proactively review cases to formulate costs strategy and settlement parameters.
• Prepare Points of Dispute and consider replies.
• Negotiate settlement of costs by phone and in writing.
• Keep clients informed with progress reports and SLA adherence.
• Instruct counsel, attend conferences and hearings, and liaise with teams.

Skills

Caseload management

Telephone negotiation

Team player

Initiative

Microsoft Office

Client liaison

Decision making

Education

Degree and/or LPC and/or ALCD

Tools

Detailed Assessment process

Job description

Application Deadline: 7 October 2026

Department: Legal

Location: Liverpool

Description

Costs Negotiator – Legacy, Abuse, Military & Corporate Risks

Liverpool | 28–35 hours per week

Keoghs is looking for an experienced Costs Negotiator to join its growing Legacy, Abuse, Military & Corporate Risks team, led by Paul Edwards.

This role offers the opportunity to manage your own caseload from initial instruction through to settlement, handling costs arising from Motor, Casualty, Legacy, Marine, Clinical Negligence and Professional Negligence claims.

Key Responsibilities

You will be responsible for your own caseload, progressing each file from receipt of papers from Keoghs Motor, Casualty, Legacy, Marine, Clinical Negligence and Professional Negligence teams to resolution of costs. The role will include:

• Proactively reviewing cases to formulate an initial costs strategy and settlement parameters
• Preparing points of dispute and considering replies
• Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed
• Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs
• Updating reports to clients of progress made in resolving costs claimed
• Dealing with correspondence and telephone calls received within SLAs
• Undertaking periodic reviews of files in line with client requirements
• Settlement of costs within agreed negotiation parametersInstructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person.
• Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy
• Delivery of agreed performance targets; Keoghs quality standards; and client’s SLAs, KPIs and MI requirements
• Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives
• To ensure compliance with the SRA Standards & Regulations

Skills, Knowledge and Expertise

• 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.
• Degree and/or LPC and/or ALCD
• Previous experience of client liaison - taking instructions and providing advice both verbally and in writing
• Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.
• Good telephone negotiation skills
• An understanding of current cost case law and insurance litigation practice and process.
• Ability to use own initiative and make decisions
• Ability to plan and prioritise workloads and to remain calm under pressure
• Excellent listening and verbal communication skills
• Ability to act as part of a team
• Proficient IT skills in Microsoft packages

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/6 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation