COSTED/Stop Smoking Service Coordinator

Lewisham and Greenwich NHS Trust; City Of London; On-site; GBP 27,000 - 31,000; Full time

Job summary

A local healthcare provider is seeking a motivated individual to support the Lewisham Stop Smoking Service. The role involves engaging patients in the Emergency Department, providing smoking cessation advice, and maintaining accurate records. Ideal candidates will have experience in healthcare, strong communication skills, and knowledge of smoking cessation interventions. Competitive salary of £27,485 to £30,162 per annum plus HCAS.

Qualifications

• Minimum 5 GCSEs including Maths and English.
• Experience in community or hospital healthcare settings.
• Knowledge of smoking cessation interventions.

Responsibilities

• Support the delivery of the CoSTED Project and outreach for Stop Smoking Team.
• Engage patients in the Emergency Department for smoking support.
• Maintain accurate records in Quit Manager and iCare.

Skills

Strong communication and interpersonal skills

Counselling skills

Ability to work under pressure

Knowledge of Quit Manager/iCare

Good organisational skills

Education

Minimum 5 GCSEs including Maths and English

NVQ level 3 in Health care or equivalent

BTEC or two equivalent 'A' levels in biological sciences

Tools

ICT applications

Excel

Word

Job description

This exciting new post will both support the delivery of the CoSTED Project at Lewisham hospital (UHL) and provide outreach support for the Lewisham Stop Smoking Team.

The CoSTED project provides free e-cigarettes to smokers whilst they wait in the Emergency Department.The role will involve supporting the project facilitator by engaging patients into the project, providing advice, support and follow up, whilst maintain accurrate records in Quit Manager and iCare.

Having strong communication and interpersonal skills and experience, as well as being a trained stop smoking advisor, are vital for this post.

PLEASE NOTE: We are unable to offer sponsorship for this post

Main duties of the job

To proactively engage patients whilst they are waiting in the Emergency Department into the project.

To provide evidence-based behavioural support and advice to help smokers to swap to using vapes.

To assist in the management of the vapes stocks by recording and monitoring usage and accurately updating records.

To keep accurate and detailed records of the interventions that were provided.

To liaise with the community stop smoking team and the inpatient tobacco dependence treatment teams.

To proactively support colleagues awareness of the project.

To help design and distribute promotional materials.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Job responsibilities

Job Summary:

The key function of this job is to support the smooth, efficient, and effective running of the Lewisham Stop Smoking Service (SSS) and Tobacco Dependence Treatment (TDT) service. The post holder is responsible for supporting the SSS/TDT Teams to deliver stop smoking interventions in acute and community settings. These include the delivery of the smoking element of the NHS long-term plan, the targeted Lung Health Checks and COSTED projects, as well as supporting the engagement of the community to encourage quit attempts.

The post-holder willassist the department in the efficient running and delivery of targeted stop smoking interventions in acute and community settings across LGT services. They will independently carry out assessments with patients to identify them as current smokers who wish to access support to quit smoking, they will initiate treatments, and make referrals into clinical support. They will be expected to work under their own initiative but with access to support and supervision from senior colleagues.

They will provide a key role in the management of adults who smoke in the borough by acting as an interface between project work and clinical delivery. The post-holder will have a good knowledge of smoking cessation, including the practical and safety aspects of smoking cessation brief advice as well as NRT provision. Under the supervision of the smoking cessation practitioners, they will enter data as required, contributing to patients assessment and progress through the service. They will support with administrative tasks as needed and be responsible for the regular maintenance of smoking cessation equipment.

To proactively engage smokers accessing LGT services and those who live in local communities to create awareness of the local and regional stop smoking interventions, to promote the service, and to encourage smokers to access the available treatment services. On the hospital sites, this includes patients, staff, and visitors to reinforce the ward-based TDT interventions and smokefree grounds policy.

The post holder will assist in the triaging of referrals to the smoking cessation service and complete face to face and telephone reviews as required. The post holder is expected to always maintain complete confidentiality.

Please read the full Job description attached to the advert.

Person Specification

Qualifications & Training

• oMinimum 5 GCSEs (including Maths and English)
• oNVQ level 3 in Health care (or equivalent experience).
• oBTEC or two equivalent 'A' levels - ideally to include biological sciences.
• NCSCT Specialist Modules
• Specific training in health promotion/counselling interventions.
• SCTRP - Setting Up and Delivering Stop Smoking Groups.

Experience

• oExperience of working in the healthcare sector in a community or hospital setting
• oExperience of working in a customer-facing role dealing with queries, advice, or complaints.
• oExperience of providing healthcare, healthcare advice or health promotion advice to patients or members of the public.
• oExperience of delivering projects and working to deadlines.
• oKnowledge of ICT applications, Excel, Word, PowerPoint, Access, Internet search engines and e-mail.
• oAbility to prioritise workload and work on own initiative in a pressurised environment.
• oAbility to work with and establish good working relationships at all levels with different disciplines both internal in the Trust and external.
• oAble to communicate appropriately with a range of people from differing backgrounds.
• oAbility to demonstrate a clear understanding of Confidentiality & Equal Opportunities.
• Experience supporting smokers
• Experience of providing help, support and/or counselling on a one to one or group basis
• Knowledge of Quit Manager/iCare

Knowledge & Skills

• oGood organisational skills. Plans and organises weekly and monthly activity to meet deadlines, with good use of prioritisation.
• oExcellent communication skills both verbal and written with people and professionals from a variety of different backgrounds.
• oProvide and receive complex and sensitive information, acting always in complete confidentiality. Prepares and explains data in a manner which easily communicates issues to those who may not be familiar with the systems involved.
• oUses persuasive skills where agreement and co-operation are required.
• Counselling skills
• Stop smoking interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearper annum plus HCAS