Costa Store Supervisor - Healthcare NHS (Rotating Shifts)

ISS Facilities Services; Peacehaven; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Catering Supervisor in East Kilbride to oversee the Costa Coffee operation within an NHS hospital. This role involves supporting daily operations, leading a team, and ensuring the highest standards of customer service and compliance. Ideal candidates will possess strong leadership, communication skills, and experience in a supervisory role within food service. Flexible working hours will be required, including shifts on weekends and evenings.

Qualifications

• Experience in a supervisory role within retail, food service or hospitality.
• Strong ability to lead, motivate, and develop a team.
• Good understanding of health & safety practices.

Responsibilities

• Support daily operation of the Costa store.
• Lead shift operations and staff deployment.
• Supervise and coach team members.
• Manage customer complaints effectively.
• Collaborate with ISS and hospital teams.

Skills

Customer service skills

Communication

Leadership

Attention to detail

Understanding of food hygiene

Ability to work in fast-paced environment

Job description

A leading facilities management company is seeking a Catering Supervisor in East Kilbride to oversee the Costa Coffee operation within an NHS hospital. This role involves supporting daily operations, leading a team, and ensuring the highest standards of customer service and compliance. Ideal candidates will possess strong leadership, communication skills, and experience in a supervisory role within food service. Flexible working hours will be required, including shifts on weekends and evenings.