Costa Store Manager — Lead a Top Coffee Team & Earn Perks

Scoffs Group; Falmouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A large coffee franchise in Falmouth is seeking a motivated Store Manager to lead a team, ensure exceptional customer experiences, and drive store performance. The ideal candidate will have previous management experience in retail or hospitality, a passion for team development, and strong commercial acumen. This role offers a range of perks including employee assistance programs, instant perks, and bonuses based on performance.

Benefits

Instant Perks with Boostworks

Free Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Tailored leadership training

Free Lunch & Drinks

Discounts on & off shift

Long service awards

Performance bonuses

Qualifications

• Previous management experience in retail, hospitality, or customer-facing roles.
• Passion for people development and leading high-performing teams.
• Strong commercial acumen and results-driven mindset.
• Excellent communication and organizational skills.
• Full flexibility with working hours.
• Hands-on leadership style.

Responsibilities

• Lead and inspire a team of Baristas and Assistant Managers.
• Deliver an exceptional customer experience.
• Manage store performance and key metrics.
• Ensure compliance and operational excellence.
• Recruit, onboard, and develop your team.
• Drive commercial success through decision-making.
• Launch seasonal campaigns.

Skills

Leadership

Customer service

Commercial acumen

Communication skills

Organizational skills

Job description

A large coffee franchise in Falmouth is seeking a motivated Store Manager to lead a team, ensure exceptional customer experiences, and drive store performance. The ideal candidate will have previous management experience in retail or hospitality, a passion for team development, and strong commercial acumen. This role offers a range of perks including employee assistance programs, instant perks, and bonuses based on performance.