Costa Assistant Store Manager

Places Leisure; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure service provider in the UK is looking for a Barista Maestro to assist the Store Manager in catering operations. The role includes training staff, maintaining high customer service standards, and ensuring compliance with all relevant legislation. This position offers multiple benefits including flexibility, health memberships, and discounts on various activities.

Benefits

Real Living Wage alignment

Bonus scheme

Full Health & Fitness membership

Flexible working opportunities

Access to ongoing personal learning and development

Company Pension scheme

Cashback plan for healthcare

Discounts on activities and shops

Qualifications

• Hold or be able to apply without restriction the required licences for the role.
• One year of experience as a Barista Maestro or equivalent.

Responsibilities

• Assist the Store Manager across all catering operations.
• Ensure compliance with commercial objectives and legislative requirements.
• Train and coach all Barista Maestros.

Skills

People management

Coaching

Communication

Delegation

Motivation

Job description

Overview

Deputise and assist the COSTA Store Manager across all catering operations to include the COSTA Store, bars, events and vending where applicable. Ensure the smooth and effective operation of the catering department and maintain exceptional standards in customer service and processes throughout the operation, including commercial objectives and legislative compliance. Train and coach all Barista Maestros. Our safeguarding policies and procedures require all employees, volunteers, and contractors to uphold high safeguarding and accountability standards. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

Responsibilities

Proven people management skills involving planning, organisation, coaching, communication, delegation and motivation. Hold or be able to apply without restriction the required licences to fulfil the role (e.g., Driving, Premises Licence (Alcohol), Fire Safety/Food Safety if applicable) and relevant compliance requirements. Demonstrate one year of experience as a Barista Maestro or equivalent.

About Places Leisure / Company

We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive. We want to be the UK's leading health and wellbeing enabler. We are committed to supporting our people and treating them as valued members of the team.

Benefits

• We align with the Real Living Wage foundation
• A bonus scheme for all colleagues at 2%
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs - up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more