Costa Assistant Store Manager

Places Leisure; Eastleigh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure provider in Eastleigh seeks an experienced professional to assist the Store Manager across all catering operations, ensuring excellent customer service standards. Ideal candidates will have proven people management skills and one year of experience as a Barista Maestro. This role offers competitive benefits, including flexible working and health memberships.

Benefits

Real Living Wage foundation alignment

Bonus scheme for all colleagues at 2%

Full Health & Fitness membership

Flexible working options

Opportunity to purchase additional annual leave

Ongoing personal learning and development

Access to Company Pension scheme

Cashback plan for healthcare costs

Discounts on activities, centre shop, and cafes

Extra perks from shops and cinemas

Qualifications

• One year of experience as a Barista Maestro or equivalent.
• Hold or be able to apply for necessary licenses (Driving, Premises Licence, etc.).

Responsibilities

• Assist the COSTA Store Manager across all catering operations.
• Ensure smooth operation of the catering department.
• Train and coach Barista Maestros.

Skills

People management skills

Planning and organization

Coaching

Communication

Delegation

Motivation

Education

Licenses required for the role

Job description

Overview

Deputise and assist the COSTA Store Manager across all catering operations to include the COSTA Store, bars, events and vending where applicable. Ensure the smooth and effective operation of the catering department and maintain exceptional standards in customer service and processes throughout the operation, including commercial objectives and legislative compliance. Train and coach all Barista Maestros. Our safeguarding policies and procedures require all employees, volunteers, and contractors to uphold high safeguarding and accountability standards. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

Responsibilities

Proven people management skills involving planning, organisation, coaching, communication, delegation and motivation. Hold or be able to apply without restriction the required licences to fulfil the role (e.g., Driving, Premises Licence (Alcohol), Fire Safety/Food Safety if applicable) and relevant compliance requirements. Demonstrate one year of experience as a Barista Maestro or equivalent.

About Places Leisure / Company

We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive. We want to be the UK's leading health and wellbeing enabler. We are committed to supporting our people and treating them as valued members of the team.

Benefits

• We align with the Real Living Wage foundation
• A bonus scheme for all colleagues at 2%
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs - up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more