Costa Assistant Manager

Compass Group UK & Ireland; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking an experienced Assistant Cafe Manager in Portsmouth to oversee operations for a major High Street brand. The role involves managing teams, ensuring exceptional customer service, and maintaining a positive brand image. Ideal candidates will have previous experience, strong communication skills, and a drive for personal development. This position offers competitive pay and opportunities for growth.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Passionate about exceptional customer service.
• Previous experience in a similar role.
• Experience managing teams.
• Excellent communication and organisational skills.
• Ambitious and motivated individual always looking to upskill.

Responsibilities

• Liaise between the team and manager to ensure expectations are exceeded.
• Motivate the team to keep everyone on task.
• Assist the manager with managing inventories and budgets.
• Manage the tills and process payments.
• Support and train teams, leading from the front.
• Assist with paperwork when required.
• Represent the company and maintain a positive brand image.

Job description

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Job Introduction

We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Could you shine as Costa's next Assistant Cafe Manager? Here's what you need to know before applying:

Your key responsibilities will include:

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Cafe Manager will:

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2011/74946001/52767344/R/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!