Costa Assistant Manager

OneRetail; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading café operator in the United Kingdom is seeking an Assistant Costa Coffee Manager to support the daily operations of a busy Costa outlet. The role involves collaborating with the Store Manager, leading a motivated team, and ensuring exceptional customer service. Ideal candidates will have previous supervisory experience and strong communication skills. Join a dynamic environment with numerous benefits and growth opportunities.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access for family

Exclusive travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards on spending

Free wellness classes

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment.
• Committed to maintaining high standards of hygiene and safety.

Responsibilities

• Support the Manager in the daily running of the Costa store.
• Lead, motivate, and inspire the team to deliver exceptional customer service.
• Assist with staff rotas and stock management.
• Help manage cashing-up and record keeping.
• Maintain a positive and professional atmosphere.
• Step up in the Manager’s absence.

Skills

Strong communication and leadership skills

Excellent customer service focus

Ability to work under pressure

Reliability and good presentation

Team player with initiative

Job description

Assistant Costa Coffee Manager

• 5 out of 7 days
• Various shift patterns, including some weekends

We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day‑to‑day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.

Main Responsibilities

• Support the Manager in the daily running of the Costa store
• Lead, motivate, and inspire the team to deliver exceptional customer service
• Assist with staff rotas, stock management, and ordering suppliesEnsure the café is clean, well‑presented, and compliant with all health and safety standards
• Help manage cashing‑up, record keeping, and other administrative tasks
• Maintain a positive and professional atmosphere within the team
• Step up and take responsibility in the Manager’s absence

About You

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment
• Strong communication and leadership skills
• Excellent customer service focus with a proactive attitude
• Reliable, well‑presented, and able to work under pressure
• A team player with the ability to use your own initiative
• Committed to maintaining high standards of hygiene and safety

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!