Overview
To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery and ensuring that client objectives are met through the delivery of an effective cost management service, Commission Management.
Responsibilities
- Assisting on feasibility studies and writing procurement reports
- Estimating and cost planning, producing and presenting the final cost plan, utilising the relevant cost management tools and services (The Hive)
- Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services (The Hive; eTender Platform)
- Conducting the role of contract administrator, including dealing effectively with post contract cost variances and change control processes, referring major changes to the line manager where applicable
- Taking personal responsibility for making cost checks and carrying out valuations on larger projects and ensuring timely and accurate cost checking and valuation
- Producing monthly post contract cost reports via our Cost Control App and presenting them to the client
- Inputting into value engineering
- Negotiating and agreeing final accounts
- Interfacing with the client, Project Manager, and other consultants at all project stages
- Working collaboratively with Turner and Townsend's project management team during project delivery
- Where appropriate, leading a cost management team to deliver on all accountabilities
- Utilising our full suite of bespoke digital cost management tools and services (The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, Cost Control App)
- Implementing the Embodied Carbon Calculator to produce carbon footprint reports
- Supporting the execution of the NewLeaf strategy
- Managing internal fees, internal job costing and resourcing requirements
Marketing and business development
- Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
- Developing and maintaining a professional network of peers and potential clients
- Assisting in the production of bid documentation
- Identifying ways to improve cost management procedures, templates and products and referring ideas to the appropriate line manager
- Being involved in extracurricular activities including external groups, networking and CPD events
Internal management and reporting
- Knowledge management: ensuring key information and learning from each commission is entered into the internal database
- Process improvement: identifying ways internal systems and processes can be improved and referring ideas to the appropriate line manager
- Assist in the support, development and mentorship of junior staff members
- Reporting: a Cost Manager is likely to report to a Senior Cost Manager or Associate Director, depending on context
Key performance indicators
- Commissions are managed to the right quality standards and completed efficiently and on time
- Service delivery on commissions is in line with the conditions of appointment
- Good relationships are developed with clients and cross-functional team members
- Work as an effective member of the cost management team, including taking responsibility for Assistant Cost Managers where appropriate
- Opportunities are identified to develop new business with existing clients
- Margin levels are tracked on all commissions
- Key information and data is effectively cascaded and retained
- Ability to work with autonomy, self-motivation and delivering to tight deadlines
- Working towards or recently achieved Chartered Status
- Professional qualifications: ideally RICS or similar; degree or HNC level qualification
Company values and context
Company values emphasize professionalism, quality, customer focus and continuous improvement. Turner & Townsend is a global professional services company with extensive capabilities across real estate, infrastructure, energy and natural resources. We promote a healthy, productive and flexible working environment that respects work-life balance and inclusivity. Turner & Townsend is an equal opportunity employer and welcomes applications from all sectors of the community.
Cost Managers handle commissions of varying sizes, typically within the £5m to £10m range, across markets including Healthcare, Education, HT&M, Retail Banking and beyond.