Cosmetics Retail Team Lead

ESTÉE LAUDER Companies; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty retailer in Cardiff is seeking a dynamic Key Holder to support the management team. In this role, you will lead by example, ensuring excellent customer service and smooth store operations. Previous retail experience is essential, with responsibilities including cash handling and supporting the sales team. This position offers a pathway to a fulfilling career in the beauty industry.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational customer service.
• Desirable previous retail operations experience.
• Desirable previous supervisory experience.
• Available for retail hours including weekends.
• Must provide proof of right to work in the country.

Responsibilities

• Support Store Manager and Assistant Manager.
• Lead by example and coach the sales team.
• Handle cash reconciliation and store operations.
• Open and close the store on a rota basis.

Skills

Retail experience

Cash handling

Coaching and mentoring

Customer service

Tools

Retail point-of-sale software

Job description

A leading beauty retailer in Cardiff is seeking a dynamic Key Holder to support the management team. In this role, you will lead by example, ensuring excellent customer service and smooth store operations. Previous retail experience is essential, with responsibilities including cash handling and supporting the sales team. This position offers a pathway to a fulfilling career in the beauty industry.